Pepegarden Reviews

Pepe Garden Furniture

4.11
98 reviews
Great Rating
Based on 98 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 98 reviews

Customers report consistently high satisfaction with Pepegarden, highlighting excellent customer service, fast delivery, and high-quality, durable products. Many reviews emphasize easy assembly and long-term value. A few recurring issues involve delivery delays, missing items, and high prices. Overall, the brand is trusted for garden furniture and accessories.

What customers love
  • Great product quality
  • Easy assembly
  • Long lasting durability
Common concerns
  • Expensive pricing
  • Missing items
  • Assembly issues

Last updated 4 weeks ago

K

Asked for refund so I could reorder bigger

This is beautiful furniture and I had seen and tested a chair at a friend s house but the website is very unclear that this is actually self assembly-140 screws and individual slats The wood is treated but you also have to re-paint it For the price I did not expect flatpack
C

I ordered 2 cans and only received 1

Despite being informed over a week ago that the product was dispatched i have yet to see a delivery
S

My product hasn t arrived yet

So we have been given a full set of large round table and six garden chairs for the garden they need a little card snd attention so I thought I would research with the supplier PePe what a mistake Very hard to find the product you need to use to help maintain your set web page very hard to get information finally I found the product and I made a mistake when ordering as I need 2 5 ltr but accidentally ordered 5ltr as soon as I realise my mistake I emailed Pepe asking them to cancel the order and as soon as they confirm I would then order the 2 5ltr they could even had time to start anything in the order then lie No behold no confirmation and the 5ltr got delivered this morning what a tip off I will not order Any more from them but find another supplierCustomer service at Pepe does none seems they just want your moneyThey have contacted me and I have paid me the difference and just received the 2 5 ltr shame it s tools s complaint rather than good service in first place
C

I have not received my swing yet

I have not received my swing yet They tried to deliver it but I have a shingle drive and because the load was very heavy and on 2 pallets joined it would just throw shingle everywhere THIS ITEM HAS BEEN PAID FOR SO EITHER RETURN MY MONEY OR GET IT SORTED PDQ
M

Terrible service we ordered covers for

Terrible service we ordered covers for our chairs after 4 weeks with no correspondence phoned told they could be up to 6 weeks got our money obviously chased again after 6 weeks told to phone the warehouse they informed us they had never been ordered by the office took another 2 weeks no compensation or even an apology from the office didn t care

About Pepegarden

Classic and modern wooden garden furniture including swing seats garden chairs tables sunbeds rocking chairs recliners and loungers We are celebrating 35 years of selling our unique quality garden furniture made from long lasting Scandinavian redwood

United States

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