Pillar Reviews

Property Management Letting Services Reading Pillar Properties

pillar.properties
4.08
78 reviews
Great Rating
Based on 78 user experiences

Rated 4.08 out of 5 by 78 Happy Customers

73.1%
3.8%
1.3%
1.3%
20.5%
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AI Review Summary Based on 78 reviews

Overwhelmingly positive reviews highlight fast responsive service and high-quality accommodations. Long-term tenants report consistent professionalism and effective problem resolution from staff. The agency is frequently described as reliable, helpful, and efficient across numerous experiences.

What customers love
  • Helpful staff
  • Fast response
  • Great service
  • Professional team
  • Quality rooms

Last updated 1 month ago

D

Fantastic Team

I m currently living in one of there properties and have been here for just 1 month During this time I can not fault the team they have all been so helpful I first met Ivan who showed me around the property to which he was super patient with me as this was my first time moving out therefore had lots of questions he explained everything to me and helped me out a lot Lyn has also been fantastic with the moving process paperwork and again helping me out with anything I was unsure with and replies to my emails within 48hrs Justin who deals with maintenance issues resolved the problem within 24hrs I sent an email late last night and he was here at lunchtime to fix it he was chatty friendly and once again very helpful The whole team makes you feel reassured and they are all a great bunch of people who are always happy to help
M

Thanks Team Pillar Properties

I was searching quite last minute for a place to rent in Reading Sam Guze was very helpful and professional He showed me some options on the day I arrived in Reading and thanks to him I could move into my place very fast I appreciated how the tenants were screened before moving in since this allowed us to live in a nice quite place surrounded by other hard working professionals Any mainenance issues I reported were dealt with immediately thanks to Justin My colleague who just moved to Reading is now renting from Pillar Properties too because I recommended them and I would rent from them again if work requires me to move to Reading again Thank you
L

Had a hassle free experience as a

Had a hassle free experience as a tenant Everyone at Pillar was very friendly specially Sam and they were always happy to help you out Highly recommended
A

Great team

Great team Very responsive agile and trustworthy
S

My experience with Pillar Properties

My experience with Pillar Properties was excellent They were always willing to help me and they were very nice to me at all times Even though I wasn t able to move into one of the properties the process was very simple and the properties seemed very nice and clean I will use their services again if I come back
T

So far so great

My experience so far has been great Sam was very helpful when showing me around the properties and even rearranged his day in order to ensure I was able to see everything I wanted The properties are fantastic quality and good value for money Would recommend
O

Would recommend

I had an excellent experience with Pillar Properties Sam was so helpful during the viewings and went out of his way to recommend other properties that I might be interested in This resulted in me signing the contract for one the properties he recommended During the whole renting process Justin and Lyn were so efficient with organising the contract and other supporting documents that I was able to move in within three weeks of signing the contract The whole team were so helpful with answering any queries and you could tell they were really invested in their tenants I can t recommend Pillar Properties enough especially if you re after a quick and easy renting process
G

Really helpful estate agent

The customer service given by the estate agent Sam was exceptional He went above and beyond to answer all my queries and help in many other ways while being very professional and kind Thank you again for all your help Sam
M

Justin and Ivan have been exceptional

Justin and Ivan have been exceptional throughout my year long tenancy Prompt to sort any maintenance issues and were professional and kind people to rent with The process to move in was very simple with a holding deposit and reasonable flexibility with the move in process The team work hard to make sure the experience is as good as possible
K

Recommended without a hesitation

I work as a Relocation consultant and deal with many agencies Pillar properties are one of the best Agents I ve dealt with Sam and Hayley are very helpful know their market and recommended suitable house for my client The referencing and lease signing process was very quick and went without an glitches Recommended without a hesitation Thank you for making my job easy

About Pillar

With Pillar Properties living gets effortless we professionally assist landlords and tenants in carrying out great letting contracts

United States

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