Plex Reviews

Warning the guy that signed me up for plex turned right around and had me download what he said was a tech support sight that gave him control over my phone and said he had to send a code but I needed to log into my Google account and when I did he attempted to order an Xbox and a 100 Amazon card I told him to forget it something wasn t right so I hung up and restarted my old phone that I was using he called back and tried to keep me on the phone he still was logged into my Amazon acct I told him this was fraud and hung up againand Amazon called and asked if II was trying to place the order I said no it s fraudulent they cancelled and block my account So be careful when ordering the service

I LOVE PLEX BUT 2 REASONS FOR 2 STARS 1 NO XBOX OR WINDOWS APP VERSION SO FORCED TO MOVE TO SHIELD TV PRO 2 UNPIN THEIR CONTENT SO YOUR MENU ONLY HAS YOUR CHOICES ON A SHIELD 2019 PRO AND EVERYTIME YOU OPEN PLEX IT RESETS THE MENU WITH PLEX MOVIES AND TV STREAMING WHICH I DONT WANT OR CARE FOR 3 PLEX KEEPS FEELING MORE AND MORE FORCED LIKE MICROSFT WITH EDGE OR APPLE WITH THEIR APP SORE COSTS I AM VERY PEED WITH PLEX AND WANT TO GIVE THEM O STARS BUT CANT CAUSE INTERFACE IS GREAT SHAME ON FIRE TV 4K STICK IT CANT DO ATMOS also wana get rid of them pining their streaming content all the time on your stuff you can disasble it in the main accunt settings on the web windows 10 they just dont tell you

2 stars is the most I could possibly give a service with so many ads I m not exaggerating when I tell you there are 2 minutes of commercials after every 10 minutes of a movie This makes it impossible to enjoy my program After the first few ad breaks I timed it to be sure To the second it s 10 minutes of movie then 2 minutes of commercials for the duration I had absolutely no problems with the movie playing A movie on Crackle that doesn t even play in SD quality when streaming from the Crackle app directly plays in HD when streamed through Plex For that alone Plex gets 2 stars The ads are just too intrusive for me to ever watch a movie on there again Adding an extra hr to a 2 hr movie is too much for me

My first experience with Plex was over 3 years ago starting with the free version finding it amazing and easy to set-up and view from all my devices I then paid for the lifetime plex pass I started to find the server would disappear but didn t have too much difficulty re-installing Since then something has changed and I find it a nightmare Admittedly I m not a tech head but I don t enjoy having to sift and sort through forums to try and find a simple answer I ve made do with other streaming platforms now Even though I don t find them as impressive to look at and view my files from they are a lot easier to fix when something goes wrong and support is as easy as sending an email I find it a shame Plex doesn t provide one on one support in this way instead of forcing one to speak forum It shouldn t be that hard to be more accessible and provide a support network where you can ask a question to one person and get an answer

Plex has a nice variety of shows and movies some of which are hard to find anywhere else There s a tradeoff and it s huge Every 8 minutes sometimes more often you get as many as 14 ads at once These are apparently inserted with a timer not when there s a natural break in the video So in the middle of a scene you are interrupted I give a five for selection but zero for ads We know we have to see them but Plex needs to overhaul their usage

When I first got Plex years ago it was awesome Since then they just keep adding and trying to force new features on to the user I only want Plex to view my own library If they want to add a bunch of useless gimmicks for some side cash then make sure it doesn t interfere with the original features that made it great Every single time there is an update where more useless trash is added something stops working properly It truly is frustrating If you have the Google TV Chromecast good luck It generally only works half the time on there and Plex s response for months is that they know about it That s it just confirmation that they know it s complete garbage on Google TV

The movie was playing fine and when it went to commercial break and came back on it started back at 15 minutes prior Fast forward does nothing but change movies Watching on Samsung smart TV Need to fix issues

I got PlexPass for the Downloads feature and it really doesn t work It takes about 10minutes to transcode a song and download it when it should take 10 seconds or less Since there s only community support you have to google the problem to discover you need to reconfigure DNS settings on your phone why Even then it can still error This feature is the only reason for me to purchase a PlexPassI spent hours diagnosing and troubleshooting a problem to a paid feature so asked for a refund which they most graciously provided to me exceptionally The android app is very flaky and took a lot of time to get working In the end I m happy with my Plex server but not PlexPass - when I m paying cash it needs to work

I purchased my first Mac-Mini in 2010 because that was the only thing you could run Plex on at the time Your Media Your way was the motto Boy have things changed The fact the server is no longer a priority is hardly news People worry they re going to drop it all together but that s nonsense The server is what allows them to monetize our shares with their BS services It s the customer delivery tool Emby as far as server-client media software is far superior in most ways The way it automatically responds to bandwidth requirements and actually gives you admin controls so not everyone you share with is transcoding at 720p 2Mb crushing your cpu Plex is still a much slicker interface But this whole media hub thing being forced tricked into our users watching is unfortunate Like all good things it s money that causes it to circle the bowl Is there any doubt this will be owned by fartbook or google at some point

Software is good - I like it though limited with features it is reliable But the forums primary method for support are moderated by clowns PLEX put their technical support in the hands of these people and that s really disappointing when you pay for a PLEX pass There s no way to raise complaints or reach out to PLEX