Popinabox Reviews

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popinabox.us
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Customers generally praise Popinabox for its wide selection, competitive pricing, easy website navigation, and fast delivery. Many reviews highlight the variety of Funko pops, great deals, and responsive customer service. However, a significant number of customers report recurring issues with damaged shipments due to inadequate packaging, as well as frequent order cancellations and problems with preorders. There are also complaints about delayed shipping, misleading product availability, and inconsistencies in discount application.

What customers love
  • Great selection
  • Competitive pricing
  • Easy navigation
  • Fast shipping
  • Helpful customer service
Common concerns
  • Damaged packaging
  • Order cancellations
  • Preorder issues
  • Inconsistent discounts
  • Limited stock

Last updated 4 days ago

J

Poor packing

Your shipping department did not pack correctly All my precious items were broke You will not replace How horrible
R

One star because four out of five times

One star because four out of five times I receive damaged Funko s from you guys You guys don t even use it bubble wrap or spacing which causes damaged regularity
A

Order 2 different items

Order 2 different items one ended up being out of stock and the wrong item was sent with the other one
V

I preorded and item over a year ago and

I preorded and item over a year ago and got multiple emails saying the release date was pushed back I emailed pop in a box and they assured I would still receive my item and today I was told my preorder item was cancelled due to high demand and running out Even though I preordered it over a year ago
R

You keep canceling my orders

You keep canceling my orders I will try one more time to see if you fulfill the order this time or not Time will tell Your company has done a horrible job in delivering what it had listed for sale Basically the last 2 to 2 1 2 years
B

Two weeks late

My package arrived over two weeks later than it said it would I never received any compensation for it coming so late and it was impossibly difficult to get in contact with support
M

Will Not Be Ordering Through Them Ever Again

At first I was ordering pops and then they were taking forever to get to me At least a year Now all the pre-orders I have ordered are getting canceled due to stock running out Why have a pre-order if you aren t going to honor them I have had at least half my orders canceled I was buying from them and I wasn t going to continue when I wasn t getting pops but once I did I decided I d stick with them Now that anything I order pre-order gets canceled what s the point I m not getting it and now I ll never have them unless I want to pay someone who is selling it for a ridiculously high price
G

If you want a real rating

If you want a real rating check their BBB rating and reviews No bots on there They cancelled my preorders charged me for them which I provided bank statements to prove and they still refused to issue a refund
B

You guys are the worst

You guys are the worst I can only assume that Funko has taken your distribution access away since multiple exclusives have been canceled I hope I had something to do with that Your customer service is horrible and shipping practices even worse Good riddance to bad rubbage
R

I placed the order I need help

I placed the order I paid for it and it s telling me that the order was canceled I can t even sign into my account to see what s wrong says it s wrong email address and Ron password I need help

About Popinabox

Pop In A Box Brings you the widest range of Funko Pops collectible figures, exclusive releases at prices you wont Believe. All the characters you could ever want.

United States

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