Premiumhomesource Reviews

Best pricing and service

Had a very pleasant shopping experience with Premium Home Source I ve been shopping around for kitchen appliances for about 2 months now and every store or online dealer I went to was out of stock Premium Home Source was able to build me a custom appliance package with EVERYTHING I needed thanks Vanessa After I ordered the appliances arrived in 1 week I was in shock with how fast the delivery was and that everything was in stock All of my other friends renovating their houses are waiting 12-18 months for their appliances but we got everything installed with 2 weeks of ordering I am BEYOND happy with how my kitchen turned out I was dealing with a lot of stress having to remodel my kitchen while being 6 months pregnant Premium Home Source was a life saver I ve already recommended them to at least 4 of my friends and they re all cancelling their other appliances and going with Premium Home Source instead You guys rock Couldn t be happier

Bought the Full Thor Package - Very Pleased

I bought the full Thor Kitchen LRG4807U package from these guys Very impressed First the customer service was amazing I called in and they made sure I was getting the correct model I wanted full gas not electric oven I knew there was supply issues in the appliance industry so I bought ahead of time Premium Home Source was really great at communicating the ETA of the appliances I got them to send me the range range hood and dishwasher first in one shipment and then the rest later once they came back in stock I was really pleased with delivery everything came very well packaged and secured with straps The appliances work fantastic you can tell that everything is heavy duty and has a real luxury feeling in the kitchen Overall couldn t be happier I would highly recommend going with Thor and especially dealing with Premium Home Source I ve recommended them to all my family and friends

I d love to write a review of my nice

I d love to write a review of my nice experience with Alex sorry I couldn t find his full name He was very efficient and productive of work to solve the problems Also I had many questions of the product and the late delivery and missing a part of it He was so nice to reply to me with all the help Thank you very much Alex Because of this experience I will use here more often

Buy With Confidence

Incredible shopping experience at Premium Home Source I was in contact from Alex in sales and he put together a package with all the right appliances I needed for my kitchen makeover project Extremely happy with the results I went with the 48 thor range range hood wine cooler ice maker fridge and extra griddle I love the look of all of the appliances they have a commercial feel to them and work just as expected The shipping was faster than expected I heard about so many supply chain issues and shipping delays from other retailers but PHS was able to delivery EVERYTHING to my house within 3 weeks of order date That s almost unheard of these days I rarely write reviews but I was so pleased with this experience that I want to have my voice heard and let others know that they should feel confident buying from this retailer everything was top notch from the service to the products I m a customer for life and have already recommended a few close friends to both Thor and PHS Thank you again Alex

Very good refrigerator in terms of design

From Premium Home Source I recently purchased a refrigerator and I couldn t be happier I have plenty of room in the refrigerator to store all of my food including larger stuff Thanks to the precise temperature control which I can simply modify with the aid of the movable shelves my food is always safe to consume and remains fresh The refrigerator was delivered without a hitch and in excellent condition The modern style looks wonderful in my kitchen I wholeheartedly advise anyone looking for dependable and high-quality equipment to buy a refrigerator from Premium Home Source

Love my Thor Kitchen upgrade

Love my Thor kitchen range Its very easy to keep clean and it heats up fast Never had a problem in 2 years that I ve owned it It replaced an old downdraft cooktop much needed upgrade I choose the Thor for its great recommendations and found an amazing package deal on Premium Home Source with the fridge and dishwasher

Gold Standard in Service

Absolutely the gold standard in customer care We ordered an oven cook top and vent for our remodel Annie Director of Customer Experience reached out immediately to say that the oven was back ordered Expecting family for Christmas we needed a fast solution Annie on Thanksgiving Day came to our rescue We are grateful for her professionalism and giving that little extra We will definitely be Premium customers for life

Straightforward best prices

I placed an order for several Zline appliances on this website Order was confirmed and fulfilled in a timely way except for one item-- which they informed me was on backorder with an expected shipping date and the option to retain the order or cancel I retained the order and they delivered as expected NO problems whatsoever and the BEST prices anywhere I wish I could say the same for other on-line orders

Premium and Thor Kitchen Can t be beat

Hey PHS Team I am a builder out in Georgia and have placed several orders with Premium home over the past 2 years I shopped online and in person at other small and big companies The small companies had no idea the answers to the most basic questions I d be very careful shopping at these other companies as I ve heard horror stories on no one replying to emails or phone calls they might seem the same but they really don t know the product The big big box retailers surprisingly also don t know Thor Kitchen or ZLINE or the differences since they carry so many different brands I placed an order for 3 Thor appliances in June 2020 and then the larger packages of 6 in 2021 Everything came as advertised and I purchased the HRG edition for my clients They love the stainless steel knobs and blue interior Thanks on behalf of my clients