Pretavoir Reviews

Visa

pretavoir.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
14.4%
13.7%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
S

The shipping was delayed because of

The shipping was delayed because of clearance On positive side they refunded the shipping fees once requested twice Th glasses didn t come with original black Oakley pouch instead some pink one which made me doubt and I checked the serial no glasses seems original although bit loose
M

The first pair of glasses I received

The first pair of glasses I received were faulty Was unclear where to send back to And response was a bit slow until I went on the website in the chat section From there on I was sent a second pair very quickly and the problem was rectified and service was speedy from there on
M

1 I bought a prescription glasses frame

1 I bought a prescription glasses frame with lenses Binary lens service is not available Lenses have been cancelled The price of the tire is high and its value increases with the local tax I regret it so unfortunately the price is very very high
B

What an amazing service

What an amazing service very helpful and the communication was excellent I would not hesitate to use this company again
C

Not as good as my first order

order process all ok delivery was delayed as I was not in on the date Friday so I diverted it to a local post office which took till the following Tuesday The lenses all good but the frames are light and seem fragile not as the desciption
C

I was very disappointed with the

I was very disappointed with the service When glasses arrived were very dirty
M

Excellent service

Excellent service They shipped the item promptly and their communication was good The item was exactly as ordered Thank you
A

I get a discount code after I have

I get a discount code after I have submitted the order However delivery was good and on time packaging was perfect
M

prompt response then seemed to forget about me

I got a very prompt response at first which I really appreciated I had been shocked by how much it cost to ship back the frames I had ordered it came to about three quarters as much as the frames cost I emailed to ask if anything could be done about this e g a credit etc The rep said that they could arrange a pick-up for 30 I had paid 150 to ship them After I thanked him and said they were already en route I just never heard back from him again This option was also not mentioned anywhere on the website
B

Review of Face A Face James 1 3224 1

I am somewhat disappointed in the red color of the frames If I stare at the picture in the Pretavoir site I see a brighter color that what the actual frame is The actual color of the red is not as bold as the photo

About Pretavoir

The Home Of Luxury Eyewear | At PRET A VOIR, we supply glasses and sunglasses from the finest brands including CHANEL, Cartier, Gucci, Tom Ford, Ray-Ban, Porsche Design, Prada, Oliver Peoples & More | Order Online With ZEISS, Essilor & TruOptics Lenses | Next Day Delivery Available

United States

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