Pretavoir Reviews

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pretavoir.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
14.4%
13.7%
14.4%
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AI Review Summary Based on 139 reviews

Pretavoir receives predominantly positive feedback for customer service, delivery speed, and product quality, with many customers praising the seamless ordering process and responsive support. Some recurring issues are noted around return costs for international orders, occasional shipping delays, and damaged or incorrect items. Overall, the brand is viewed as trustworthy and reliable, though a minority of customers report significant dissatisfaction.

What customers love
  • Great customer service
  • High-quality sunglasses
  • Easy ordering process
  • Excellent product variety
Common concerns
  • Expensive returns
  • Poor packaging
  • Incorrect items
  • Customs complications

Last updated 2 months ago

D

A great source for my sunglasses

I bought the Bond Thunderball sunglasses by Barton Perriera and they dispatched them quickly The price was great and the glasses were perfect Can t ask for much more
C

Amazing service

Amazing service will defo be using again 100 thank you
N

All is good

Ordered a pair of Ray Bans for a gift they arrived after 5 days The purchase and delivery process were fine and the sunglasses are as expected - great
M

Reglased my frames with Zeiss

Reglased my frames with Zeiss Smartlife Plus index 1 67 Perfectly done Extreme clear vision Super happy
H

Th best of the best so just invest on

Th best of the best so just invest on them forever as they are fairly classy to make you feel classy with an affordable price
J

Top marks

I have had a great seamless purchase of my first pair of glasses Staff are really friendly and prompt with what they say they are going to do Always happy to answer any questions you have I have not had any issues with this company and find them to be on top of there game Very good website which drew me to them initially
M

Five star Pretavoir

I was a little nervous about ordering prescription specs online but the process was straightforward and the service impeccable I would strongly recommend Pretavoir
A

Tom Ford glasses price matched

Tom Ford glasses price matched Friendly customer service Delivery on time The business you can trust This is my second purchase - will buy from them without hesitation
G

Simple process

Simple process kept informed of order progress Product well packaged
D

My experience with Pretavoir has just

My experience with Pretavoir has just been a real pleasure The glasses are so well made Very good quality glasses And the styles are so beautiful I live in Los Angeles and I just haven t seen those beautiful styles here in L A Also a very special thank you to Jenny Telford who went out of her way to make sure that I had the right case for my glasses The shop is extremely accommodating and customer friendly and I will definitely be shopping with you again Debra Grantham

About Pretavoir

The Home Of Luxury Eyewear | At PRET A VOIR, we supply glasses and sunglasses from the finest brands including CHANEL, Cartier, Gucci, Tom Ford, Ray-Ban, Porsche Design, Prada, Oliver Peoples & More | Order Online With ZEISS, Essilor & TruOptics Lenses | Next Day Delivery Available

United States

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