Reviews
3.58
5-star
43.17%
4-star
14.39%
3-star
14.39%
2-star
13.67%
1-star
14.39%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Steve C
N/A
1 year ago
What an amazing experience
What an amazing experience Customer services were fantastic I d purchased a pair of RayBan sunglasses and one of the lenses fell out The returns process was first class and a replacement pair were sent out a few days later Special shout out to Jenny who guided me through the returns process and communicated how things were progressing throughout Pretavoir are a real pleasure to deal with
Paula london
N/A
1 year ago
I m still looking for a pair of glasses
I m still looking for a pair of glasses but the service is really professional helpful and warm They get back to you to chase your prescription or update you on the delivery time Hopefully I ll secure a pair soon
Micky C
N/A
1 year ago
Used this company a few times very fast
Used this company a few times very fast delivery great customer service fantastic quality sunglasses they can even put prescription lens in all the design models if needed thank you Merry Christmas and Happy new year
Suzana Gavran
N/A
1 year ago
Great catalog
Great catalog I believe you re only as good as your word and not many companies hold it This company which I have never used before was easy in doing business with actually excellent Right on point
Andrew Okafor
N/A
1 year ago
All my interactions with them was
All my interactions with them was smooth and genuine
Gail Wearden
N/A
1 year ago
PRETAVOIR experience
From start to finish the customer service I received was impeccable I was unsure about ordering my glasses from an online shop as I d never done it before but I will definitely be using your service again The whole process took around 1wk which I didn t expect but it shows just how professional and efficient your staff members are Normally I would expect to pay around 500 00 for my glasses but I saved nearly 50 Value for money 10 10 Customer service10 10 Start to finish process 10 10 Quality of product 10 10
Alli
N/A
1 year ago
OMG awesome
Was hesitant about ordering because I ve never heard of this company and the price seemed to good to believe So glad I ordered because several days later I had a beautiful pair of authentic YSL sunglasses in my hands at almost half the price of what Bergdorf Goodman was charging Great email communication about delivery I will be purchasing again
Anca
N/A
1 year ago
Great customer service and glasses
Great customer service very nice glasses
Debra Grantham
N/A
1 year ago
My experience with Pretavoir has just
My experience with Pretavoir has just been a real pleasure The glasses are so well made Very good quality glasses And the styles are so beautiful I live in Los Angeles and I just haven t seen those beautiful styles here in L A Also a very special thank you to Jenny Telford who went out of her way to make sure that I had the right case for my glasses The shop is extremely accommodating and customer friendly and I will definitely be shopping with you again Debra Grantham
Greg
N/A
1 year ago
Simple process
Simple process kept informed of order progress Product well packaged
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