Rab Reviews

Rab® Official Site. High performance outdoor clothing, down jackets, GORE-TEX, s...

rab.equipment
3.75
118 reviews
Great Rating
Based on 118 user experiences

RatingFacts is an independent review platform and is not affiliated with Rab (rab.equipment). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

Discover more

Hockey & Ice Skating Equipment & Associations Golf & Ultimate Bowls & Lawn Sports Bat-and-ball Games Ball Games Tennis & Racquet Sports Outdoor & Winter Sports

Rated 3.75 out of 5 by 118 Happy Customers

50.8%
16.9%
5.1%
10.2%
16.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 118 reviews

Rab receives consistently high praise for product quality, durability, and repair service across numerous reviews. Customers highlight excellent materials, long-lasting performance, and strong technical performance in mountain conditions. Several recurring compliments emphasize reliable waterproofing, warmth, and thoughtful design features. Customer service is frequently described as responsive, helpful, and solution-oriented. Some recurring concerns involve sizing inconsistencies, missing accessories, and occasional quality control issues with zippers or seams.

What customers love
  • Excellent repair service
  • Strong technical performance
  • Responsive customer service
Common concerns
  • Inconsistent sizing
  • Expensive pricing
  • Missing accessories
  • Delivery delays

Last updated 3 months ago

H

Superb service

Superb service I submitted my down jacket after 4 years of regular use for a zip replacement I received an email that only the runner was defective and I would receive a refund for the difference of a new zip On top of that the logo on the breast had been pulled off when an enthusiastic covid administer slapped a sticker on top of it Lo and behold the jacket now sports a new logo To be honest I m not sure they didn t replace mine with a brand new jacket it looks like one Thank you Holly To add the service is slick and efficient from start to finish
A

Quality gear that lasts

Late in the game of owning Rab 3 years but all the gear that I have sleeping bag down jackets and layers have stood up to a lot of abuse and still going strong with many years left They strike a balance between affordability and durability which is ideal for me Will continue to use abuse their gear for years to come
J

Fantastic Basecamp Blog

The Rab products that I have purchased in the past have been great quality and have had good longevity I m a massive fan of the brand s ethos in particular their repair service and rental service I have recently discovered the Basecamp blog on the Rab website it s fantastic it feels like reading a high quality magazine - highly recommend
P

Outstanding customer support

Outstanding customer support My 15 year old Lowe Alpine Appalachian backpack had torn straps which made it unusable I contacted them and they immediately offered to replace the straps So if you are looking for a trusty seller of backpacks and mountaineering equipemnt this is it
B

Lifetime warranty - EXCELLENT

Bought a excellent pair of gloves They ripped at the seam after reasonable 2year use Send them into repair centre under warranty repair scheme Unable to repair but recognised was a lifetime warranty issue - so replaced for free with like for like gloves
C

Good quality products

I have a few items from Rab and I must say that I m very happy with them and the company ethos The sleeping bag and liner that I purchased most recently are incredibly comfortable warm and compact They are perfect for camping and backpacking The axion pro jacket is another great purchase of mine Although it s a bit too warm for the mid-seasons it has been my go-to jacket for winter and early spring autumn It keeps me incredibly warm and comfortable The torque shorts are another great product They have plenty of pockets rare for women s clothes so that s a huge plus and are very comfortable However I did notice some cosmetic bobbles after just one use but it doesn t affect their performance Overall I m very satisfied with my purchases from Rab
R

Rab Lowe Alpine makes quality clothing

Rab Lowe Alpine makes quality clothing and equipment Within their inventory is something for everyone from day hikers up to serious mountaineers Everything they offer is built off of years of experience in the field as well as in the lab Their customer service is excellent as well A purchase with Rab Lowe Alpine is a purchase made in confidence
M

My partner sent away my torn jacket for

My partner sent away my torn jacket for a year repair My favourite jacket was torn when I fell carrying my daughter on the snow on holiday I have just received it back and WOW the work conducted was amazing you can t even see where the damage was Great job and great service at a very reasonable price
J

Great products

Great products I have bought a few now and they are my go to for warm mountain gear but I also have a light weight showerproof wind breaker jacket for warmer climates that I took hiking in Ethiopia They are all perfect for the job they do Wear them too much and they occasionally need repairs and Rob have a great option for that too so everything lasts longer making the initial purchase seem more worthwhile the longer you get to use the gear
I

Quality mountain wear and gear

I have been buying from Rab relatively frequently for the last 6 years I have had a very good experience of the quality and usability apart from a pair of gaiters which I had to return twice due to them being faulty Rab are constantly developing their stock and I have found the waterproofs to hold up to the Scottish weather well One of my most loved items is my Rab sleeping bag which is expensive but worth every penny as it is so lightweight and compact as well as being warm

About Rab

High-performance clothing, backpacks & sleeping bags for mountain sports, climbing, and the great outdoors. Rab® - a climate neutral company. Masters of Insulation.

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
53degreesnorth
3.50 (128) · 53degreesnorth.ie
2
Fitnessfirst
3.57 (140) · fitnessfirst.com.au
3
Energiefitness
3.57 (140) · energiefitness.com
4
Nflgamepass
3.57 (140) · nflgamepass.com
5
Curvlife
3.57 (140) · curvlife.com
6
Scottsdalegolf
3.57 (140) · scottsdalegolf.co.uk
7
Dirtbikexpress
3.57 (140) · dirtbikexpress.co.uk
8
Fitshop
3.57 (140) · fitshop.co.uk
 View all 20 alternatives
Looking for Rab alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives

About Rab

Rab: High-Performance Outdoor Gear for Mountain and Trail

Rab is a UK-based outdoor brand specializing in high-performance clothing, backpacks, and sleeping bags designed for mountain sports, climbing, and the great outdoors. The brand positions itself as a climate-neutral company and a master of insulation, focusing on technical gear for demanding environments.

Product Range

Rab offers a wide range of technical apparel and equipment for outdoor enthusiasts. Their apparel includes insulated jackets, down jackets, synthetic jackets, and GORE-TEX jackets, available for both men and women. They also offer softshell jackets, waterproof jackets, vests, gloves, hats, and base layers. Their product lines are organized by activity, including mountaineering, climbing, hiking, trekking, skiing, and specialist expeditions.

Backpacks and Sleeping Gear

The brand provides a variety of backpacks, including day packs, running vests, hiking packs, climbing packs, and specialized ND (narrow dimension) packs. Rab also offers sleeping bags and mats, including down sleeping bags, three-season and four-season options, and lightweight choices for summer use.

Sustainability and Company Values

Rab is a B Corp certified brand, reflecting its commitment to benefiting people and the planet. The company emphasizes responsibility, material transparency, and environmental stewardship, supported by films and stories that highlight its eco-ethos and partnerships with athletes.

Customer Service and Support

Rab provides services such as repairs, wash and care, spare parts, and a warranty program through its service center. They offer fast, free delivery (excluding wash and repair), and maintain a customer support line for UK-based inquiries. The brand encourages product registration and provides resources such as size guides and counterfeit information.

Rab operates as a climate-neutral company focused on outdoor performance, durability, and responsible production. With a strong presence in mountain and technical sports, the brand continues to support athletes and partners worldwide through its gear and initiatives.