Ramp Reviews

Ramp Network | Web3 financial infrastructure | Buy & sell crypto

3.54
137 reviews
Great Rating
Based on 137 user experiences

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AI Review Summary Based on 138 reviews

The majority of reviews for Ramp are positive, highlighting a fast, easy, and reliable user experience for cryptocurrency transactions. Conversely, a significant number of negative reviews detail serious problems, including failed transactions, lost funds, and unresponsive customer support. Many users praise the speed and simplicity of the service, while others report high fees and poor support interactions. The overall sentiment reflects a divide between highly efficient service and instances of critical platform failures.

What customers love
  • Fast and easy
  • Simple process
  • Quick transactions
  • Secure platform
Common concerns
  • High fees
  • Slow processing
  • Failed transactions
  • Account issues

Last updated 3 months ago

C

This company takes way too much money

This company takes way too much money for the transfer between accounts Horrible
D

I am still waiting

I am still waiting The Money is not on my accont Trade republic said they refused the monoy immediatly Please send the mononey to an other account of meDE78700700240590502100 DEUTDEDBMUCDr Thomas J HenningThank you
R

I did a transaction with another person

I did a transaction with another person online in cryptocurrencies got robbed online Thankfully my Canadian Bank - fraud department knows all about the transaction which was processed and will help me recover my full refund
M

I Purchase Some XRP last week I tried

I Purchase Some XRP last week I tried to do it yesterday and was denied It went through my account and then it was rejected and I don t know why
R

Horrible service

Horrible service Response time is atrocious if they ever respond Use somebody else and save yourself a headache and nightmare
S

Scammers

I transferred money through Ramp Network but this transaction failed Ramp Network did not transfer the money back to me but kept it themselves I get the idea that this company are scammers They are also not responding to my emails now
G

This is the first time I ve used ramp

This is the first time I ve used ramp through exodus My purchase was made 3 days ago and still has yet to hit my account At least with sardine it hit within 20 minutes 3 days is just ridiculous for a purchase to still be in process Also you cannot get any help or answers when trying to find out a time frame on when exactly a purchase will clear and hit my crypto account I ve noticed by other reviews I m not the only one experiencing the same issues I would not recommend using ramp at all id it literally takes days to weeks for a transaction to go through
M

Fail transaction no feedback

First transaction went fast and without problems later on you deducted money from my account but I never received my coins on other end Without notice you started asking for documentation that I am not able to provide in moment because I work abroad And didn t refund my money
K

My transaction was scrolling and never

My transaction was scrolling and never processed I submitted a ticket and no one got back to me I read the same complaints on here about support ticket problems and the same apologies When money is involved and your personal information is out there it is troubling when you can t get in contact with someone Can I get my personal information deleted from your account and be assured my transaction is cancelled Thank you You said they are working on the problem How long does it take to see if a transaction went through and to cancel an account I can t start a new conversion with tech after the conversation ended It won t allow me I have to write a review to get a response from the company Is there a contact for Szymon Sypniewicz
A

Absolutely ridiculous

Absolutely ridiculous they took my money and I ve not yet received the crypto it has been 4 days now and the transaction is still pending On top of that I can t get a response from the customer service Honestly I m so disappointed I don t even know if I ll get my money back I definitely do not recommend this crypto network

About Ramp

Allow users to buy and sell crypto without leaving your app or wallet. Buy and sell crypto directly on our website.

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