Redletterdays Reviews
AI Review Summary
Based on 140 reviews
Redletterdays experiences are generally delivered effectively, with praise for ease of ordering, delivery speed, and variety of experiences. However, recurring complaints highlight significant issues with booking complexity, inflexible terms, unavailable experiences, and problematic voucher redemption processes. Mixed feedback on venue quality, with some events and locations performing well while others disappoint. Customer service interactions show both helpfulness and difficulty in resolution.
What customers love
- Fast delivery
- Easy ordering process
- Great variety of experiences
- Helpful staff
- Good location
Common concerns
- Complicated booking
- Inflexible terms
- Unavailable experiences
- Voucher issues
- Poor value
Last updated 2 weeks ago
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Lorraine Shepherd
We booked on line but haven t had the experience until September but very helpful young man on line
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Peter
A very special night away
This was a wonderful occasion for me and my son The plot was great fun The actors excelled in their spontaneous creativity Everyone enjoyed themselves And as for the hotel - the atmosphere the service the food and the staff all contributed to an excellent night away Thank You We will be back
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Ruth Tomlinson
Beer Masterclass - a really fun way to spend an afternoon
We used our Red Letter voucher for a Beer Masterclass with meal for two at Brewhouse Kitchen in Cheltenham and found we had made a good choice Our host Jordan was very engaging and interesting and the choice of beers 8 in total was excellent followed by a decent meal We felt that we had received a really personal service and as a non beer drinker I am now a convert
C
Chris Mackay
Excellent staff a very good day
Excellent staff well organised great instructors Very happy with the day We had very good weather in March which helped even had the top down on one of the cars Good facilities at Prestwold as well
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MAXINE BAILEY
Great deals some great prices
We found a great deal for a police interceptor experience No nonsense easy to use site Received the voucher immediately and paid with PayPal Great way to do it thank you
R
Rick Wheeler
Marlow and Windsor Castle was great
The hotel in Marlow was really nice not much to look at from the outside but really nice inside Hotel staff were great and the facilities are good The views from the restaurant is very pleasant and the food was delicious Marlow is very picturesque village and the trip to Windsor Castle was as you would expect it was absolutely wonderful and full of history art and exquisite furnishings We had a wonderful couple of days
L
Linda
Great birthday gift
I bought this magical two night hotel stay for 2 for my son s birthday present it gives him a great choice of places to stay when he chooses Special time to spend together with his wife
H
Heather
Afternoon Tea at the Grand Hotel Eastbourne
Given a voucher by our son for afternoon tea at the 5 star Grand Hotel Eastbourne Redeeming the voucher was very easy with the very user friendly Red Letter website We were able to book our tea with no problems and on arrival were made to feel very welcome Tea was in the Great Hall with a table for two in front of the roaring fire We had a savoury tea and a sweet tea Both were delicious with lovely varieties of sandwiches quiches scones and cakes Staff were attentive but not intrusive offering more drinks and food if we wished A thoroughly enjoyable experience and would recommend to others
A
Andrew Rook
Red letter day green light to happinessm
We decided to stay in nearby Tenterden and walk the couple of miles to Chapel Down Lovely countryside made even better on arrival to the stunning Chapel Down estate The shop is delightful and only complaint is that we could have spent a fortune there We were treated to a very informative tour and everything was fairly compact so seeing and learning about vines through to techniques to make the best plonk kept you interested at all times The tasting Oh the tasting no words can really describe the flavours Our guide throughout certainly helped to make us feel like some sort of expert Honestly we will be going back great value for money only one slight gripe a good walking guide using footpaths to get from tenterden to small hythe would be useful The road is a little tricky at certain points and internet was difficult to get any real help However don t know that many would choose our way of attending site
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Mandy Gannon
Wow exceptional meal
Wow that is all we can say when we used our red letter day voucher to have an exceptional meal at Benares in Mayfair The service was outstanding with nothing being too much trouble for the amazing staff who attended to our every need The food was devine with such subtle but excellent flavours where the chef had paid such attention to detail Cannot recommend this restaurant highly enough
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