Based on authentic user experiences
Gary
6734 reviews
N/A
1 year ago
I m surprised they have ever received more than 1 star
It seems odd to me that they have ever achieved anything other than a 1 star review Such a low quality website Tons and tons of malfunctions over the last few years Time after time creating inconveniences for tenants The most recent issue is that after using the same stored bank account information to pay my rent for years the site acted as if I had no stored info yet when I went to re-enter my account info it was already there It then would not allow me to re-enter my info It did however allow me to add my debit card info Next it told me that there would be a charge for using my debit card and that it was not refundable It also did not say how much that fee was Today after lots of work and grief it allowed me to use my bank account info
Shizi Tou
6734 reviews
N/A
1 year ago
They will never respond
They will never respond to a client s question They cannot be reached by phone Their website is amateurish Disrespectful
Kitty Dawson
6734 reviews
N/A
1 year ago
Rent cafe forces a fee when paying rent electronically
Rent cafe forcefully charges 1 95 for paying rent in ca via electronic check To force a charge on a tenant who s making a rent payment shouldn t be legal As my apt complex doesn t accept payments any other way aside from driving 20 miles to main office It s straight up theft
Jason Grac
6734 reviews
N/A
1 year ago
I was billed mutliple times for the
I was billed mutliple times for the same service The management of 275 on the Park apartment complex owned by Oro management insisted I pay numerous times over for the same service Multiple inaccuracies of bills versus the charges that were explained to me by management
Morris W Conway Jr
6734 reviews
N/A
1 year ago
Rentcafe Software Customer Support Person name Amy Positive Feedback
Good afternoon to everyone that work for the Rentcafe Customer Center I do hope that all of yous are doing ok smile Also I do hope that all of yous will have a very good day at work ok smile Please tell eveyone that I said hello ok smile In ending I want to tell all of yous that one of your very wonderful Staff members name Amy that s a Software Support Person answered the Phone when I called in to get my problem resolved because I couldn t install the Rentcafe App at all Last of all Software Support Person Amy gave me some Recovery Instructions and I was now able to install the above App stated above and I am a very very Happy Camper thanks to Amy that s so very very Professional Helpful and very very Caring to me ok smile Finally I must say before I end my Review that Amy has very very Excellent Communication Skills and yes she knows and loves her job so very much ok smile Now last of all from myself to all of yous I say too that Amy is always a very very very Positive Representative for the very very wonderful Rentcafe Software Support Company that she works for day in and day out ok take care smile God Bless Sincerely Morris W Conway Jr
