


Prescription Safety Glasses | Prescription Sunglasses | RX Safety
Based on authentic user experiences
Daniel Zehr
6730 reviews
N/A
1 year ago
Failed to honor return remake request
After receiving my prescription safety glasses I found the prescription was not correct so I started the return process to have the lenses remade To be clear the return remake is not free There is an 87 charge for this so I was not asking for anything free Because this was in the middle of covid I asked the customer service representative if I needed to return the glasses within the 30 day time window per their standard return policy or if I could wait until I could go back to the optometrist to update the prescription He said that because I started the process within 30 days I could wait to actually return the glasses Because of Covid it ended being a few months until I could go back to the optometrist but once I had the new prescription I sent the glasses back for remake However I was informed by a different customer service representative that they would not honor the remake request because too much time had elapsed
Cody Mack
6730 reviews
N/A
1 year ago
Takes over a month before you will
Takes over a month before you will actually receive your glasses Would never ever order from this place again
Yalcin Aktas
6730 reviews
N/A
1 year ago
horrible quality and customer service
I had horrible experience They messed up my ray ban sunglasses I paid around 97 for nothing The quality of their products and the customer service are awful Don t waste of your time and money with them
ray cahill
6730 reviews
N/A
1 year ago
Never buy from these people
I purchased glasses they made them wrong I had to pay to send them back They remade one lens sent them back with damage to the right lens They did not refund the full amount I had over 50 dollars in shipping them back and the original shipping The customer service person was rude hard to understand and not very welcoming After she agreed to pay for return shipped changed her mind and would not issue an RMA until I agreed to pay shipping again I will never purchase from them again Beware they are just a crappy company
Danielle Thompson
6730 reviews
N/A
1 year ago
You pay for hi index and get a basic lens
I placed an order for hi index lens replacement with a blue light coating I had to reach out to the company regarding the status of my order I never heard from them when they received my frames My order was incorrect I was sent regular very thick lenses that were not hi index and did not have the coating paid for I have gone back and forth via email with the company who says that my order is correct I have sent them pictures comparing my old lenses vs the new lenses that they sent This has been an horrible experience I have gone to 3 different optical stores and had the lenses examined only to be told by all 3 that I have a regular polycarbonate lens not hi index The best the company offered was to send the frames back and pay 200 for a hi index lens of 8 I have asked for a partial refund due to this being their error DO NOT ORDER FROM THIS COMPANY
John Smith
6730 reviews
N/A
1 year ago
DONT ORDER FROM THEM
Really wished I read The reviews before ordering from this website A month to deliver and not even the right lenses I was Given yellow lenses when I ordered Transition gray and haven t heard a peep from them since And I ve heard the process is a nightmare anyways DONT ORDER FROM THEM
ellisod
6730 reviews
N/A
1 year ago
Almost perfect
Awesome glasses got everything right except who the heck decided where toset the segment height for the reading adjustment The otherwise PERFECT glasses are relatively useless as my chin has to be pointing to the heavens to focus on anything close with the progressive bifocals Needless to say not appropriate for safety glasses Customer Service was of no service and only hid behind their company policies and I evidently even spoke to a supervisor Their only offer was for me to pay for a remake When I asked what I could have done differently - or even how to make sure things were done right a second time - they were everything but convincing Left a horrible impression in what was otherwise an awesome product Can NOT recommend esp if you need any reading prescription in your lenses
tom
6730 reviews
N/A
1 year ago
A complete scam
A complete scam The first problem was that my glasses took a month to arrive The company made a lot of excuses blaming the mail service when they themselves caused the problems On top of that when they finally arrived the glasses were not made with the materials that I chose on the page and they were also in the wrong prescription and scratched as if it happened from someone who already uses them A deplorable service not to say scam Today there are much better options in the market like tactical RX or sport RX I will never buy from this company again
ben boulier
6730 reviews
N/A
1 year ago
BE WARE DO NOT DO BUSINESS WITH
BE WARE DO NOT DO BUSINESS WITH THEM calmed ups lost my package will not refund my money Will not send a new pair of glasses Said there filing a claim with ups or I could U believe that Do not deal with them Wouldn t give them one star if I could
El Lisa
6730 reviews
N/A
1 year ago
NEVER EVER buy from a company called RX
NEVER EVER buy from a company called RX Safety - a site specifically for workplace safety glasses rx and otherwise WORST buying experience EVER After multiple times dealing with chat customer service both online and on the phone prior to purchase to avoid any issues then afterwards multiple hrs days having to catch mistakes being sent wrong product overcharged lied to at this point time will tell if the order is correct AND I now am waiting on a partial refund for overbilling - charging 38 more than quoted authorized The killer is had I not proactively asked for a copy of a statement and then checked my bank account I would never have noticed they charged more than they said they were going to SMH Been dealing with them since July and it s still not right