Sendico Reviews

Excellent service

Great experience overall

Reliable Service

Excellent service from Japan

User-friendly service

Got my package very timely and they had packed it safe and nice

Above and Beyond

While I have only just started using Sendico s Japanese proxy buying service recently I can honestly say that I cannot recommend them enough and that they have quickly turned me into a loyal customer The Sendico team is clearly striving for excellence through their frequent feature and usability updates as well as their focus on superb customer service and I would say they are well exceeding that from my experience It is not often that I come away from a customer service interaction feeling as though my problem has not only been solved but that the company s representative genuinely cares about their service and my experience with it I truly think other companies could learn from Sendico s customer service all of my concerns have been addressed I have never had anything but positive interactions and they have even gone well above my expectations in solving a very specific issue I encountered that was not even Sendico s fault to begin with They have worked tirelessly to solve this issue for me over multiple weeks and they ve kept me updated throughout the entire process After this experience I have no doubt that their team will do everything in their power to assist me This level of professionalism and dedication is how you gain lifelong customers and they certainly have with me I will be using Sendico for all of my future Japanese purchases and I highly recommend them to anyone looking for a trustworthy service with amazing people behind it Thank you for all of the fantastic work you are doing and for making it possible for us around the world to enjoy a little piece of Japan I truly appreciate you and your team and look forward to shopping with you for a long time to come

Excellent customer service and

Excellent customer service and flexibility

Excellent Service

I ve shipped several packages via Sendico over the span of a year covering vintage technology guitar effect pedals from the 80 s and the like Obviously the sorts of items you can get from Japan are amazing compared to the things you often find in Europe Sendico has always been a phenomenal service concerning transparency service The fees they charge are very evident you won t get caught out having to pay extra without explanation Everything is only 500 yen which is very reasonable compared to other competing services which I have also used in the past The consolidation fee is by far one of the best points of Sendico when ordering many items to be shipped at once The customer service has also been very good in my experience For example when items are cancelled or if there is a cheaper shipping option the service provided has always been very high quality Shipping prices during the whole pandemic have been rather difficult to swallow but that s the reality of shipping internationally at the moment not being the fault of the service The options available are still very extensive Packaging is excellent I have never had an item damaged in shipping even though most of the items I purchase generally have quite brittle aged plastic housings Overall highly recommended Their service for ordering from Mercari is unmatched by other proxy services in my experience I will certainly continue using them based on my current experiences

Best SS period

I have tried many shopping services over the years - buyee fromjapan japonica noppin zenmarket whiterabbit and several more personal ones over facebook - but this is the absolute best on all terms The prices are very good and transparent if you read properly the buying process is almost completely automatic and quick and all my goods always arrived safely with nothing missing packed in the smallest possible way but with the necessary padding sealed with very strong parcel tape I haven t seen before The contact is also good and helpful you notice they try their best even though replies got a bit slow after covid but that is completely understandable All in all it is simply the best Shopping Service for stuff from japan and extremely underrated I will definitely stay a customer for years to come

Sendico Support

Sendico support was very helpful and helped resolved my issue swiftly