


Commercial & Residential Restoration Services | SERVPRO
Based on authentic user experiences
Luis
6735 reviews
N/A
1 year ago
excellent work
excellent work very professional on time the group that worked with Armando and Jesus very attentive
Jean Dave
6735 reviews
N/A
1 year ago
We survived Hurricane Ian but our home
We survived Hurricane Ian but our home did not do well We had 4 feet of water in our house and everything inside was ruined and covered with mud We didn t know what to do or where to turn The devastation was so big it left us feeling overwhelmed and helpless My daughter found a Bonita Springs FL Servopro and I contacted them online hoping for an estimate appointment sometime in the near future Later that evening I received a call from Michael who told me that someone would be out to my house the very next day Wow The next day Denise from the Mobile AL District Servpro came to our home did her assessment and gave us an estimate for the work that needed to be done The work included removal of 4 feet of drywall all trim baseboards and doors We also needed rugs and all cabinetry and appliances removed They needed to secure and seal broken glass sliders doorways too Denise was so kind and empathetic she and her fami y lived through Katrina and lost everything as well She assured us that everything would be taken care of we took our first breathe since the storm The next morning Denise and a crew of 12 from Gainsville Fl showed up Jeff was the lead for the crew and kept us informed about plans for the project and what to expect Suddenly we had nothing to do What a relief The crew went right to work In 90 degree weather and a huge mess they hardly stopped for a lunch break They were very considerate and respectful checking in with us to make sure they were doing what we wanted Day 2 was more of the same While they were working we could hear them talking and laughing and singing Put a smile on our faces and made us laugh too First time in this mess and it felt good After three days of drying the crew came back to pick up their equipment We felt like they were our friends So grateful to Denise Jeff and the Mobile District group So professional kind and caring saved us Thank you Thank you Jean DaveEstero FL
Timothy
6735 reviews
N/A
1 year ago
DJ basement
DJ did a good job with my basement and got it cleaned out and helped me move stuff out and into the dumpster
Destiny
6735 reviews
N/A
1 year ago
Experience was such a breeze and Sharon
Experience was such a breeze and Sharon was the best person you could talk to in the newnan office she is sweet and she helped me figure out what needed to be done and updated me on everything thank you Servpro for being awesome
Audrey Humphrey
6735 reviews
N/A
1 year ago
They were through
They were through quick and professional I have no problems with the service that Donnie and Steve at the Romulus location
Mark
6735 reviews
N/A
1 year ago
I highly recommend the Servpro team of
I highly recommend the Servpro team of Sumner County The one person that stood out to me was Cheyenne she was very professional and nice
Lori M
6735 reviews
N/A
1 year ago
ServPro Hayward WI
James Valarie and the Crew of HAYWARD WI ServPro was excellent They provided timely professional service and explained to me the process along the way Highly recommend
jim
6735 reviews
N/A
1 year ago
The only made it worse
I had a wet crawlspace in a house I was buying Seller paid sevpro to fix it All they did was blow around the mold spores and mycotoxins infecting the entire rest of the house then they put an unsealed sheet of plastic over the temporarily dry dirt and called it a day When the moisture came back I asked them to simply seal off the plastic and they refused saying it wasn t sealed when they got there It s like taking your dented car to the body shop- they just paint over the dent and say that it was dented when you brought it in so they shouldn t fix it
customer
6735 reviews
N/A
1 year ago
Untrustworthy
In September 2022 Servpro came to clean water damages from a stack problem under the roof in 3 kitchens above each other They did a good job of removing the damaged appliances cabinets molded walls Also drying and sanitizing the kitchens However their workers were careless they did not cover the floor during wall demolition Result damaged floor They piled up tools and stuff on my stove without protecting it Result damaged enamel It was understood that after talking getting the State Farm insurance figures they would do the remodeling of the 3 kitchens Since February we have had no follow up or response to countless emails and phone calls So several months later we assume that they do not want to do the work It would have been courteous to let us know of their intention so we could make other arrangements sooner As for the damages to my floor and stove no answer either
David
6735 reviews
N/A
1 year ago
Don t Waste Your Time and Money with this company
This is a review for SERVPRO of Elk Grove Palatine St Charles SW Barrington Hills This review is for work performed at my residence 7 17 23 - 7 31 23 The following is a list of the poor quality and unprofessionalism performed by the subcontractors used by ServPro 1 Poor quality painting my movie room walls and baseboards 2 One of the painters used by the subcontractors was what I perceived to be a member of an extremist organization He drove a pickup truck with a giant sized flag attached to the truck bed 3 The subcontractors left dust and paint splatter on my recently installed new hard wood floors 4 The tile installers dropped heavy bags of broken tiles on my walkway leaving scratches and damage 5 The subcontractors used without my permission my bath towels and face towels to clean their paint brushes 6 The subcontractors attempted to hide drywall damage they were paid to repair by painting over it 7 The subcontractors did not properly reconnect the electrical outlets in my movie room which could have potentially led to a fire hazard