Servpro Reviews

DJ basement

DJ did a good job with my basement and got it cleaned out and helped me move stuff out and into the dumpster

Experience was such a breeze and Sharon

Experience was such a breeze and Sharon was the best person you could talk to in the newnan office she is sweet and she helped me figure out what needed to be done and updated me on everything thank you Servpro for being awesome

They were through

They were through quick and professional I have no problems with the service that Donnie and Steve at the Romulus location

I highly recommend the Servpro team of

I highly recommend the Servpro team of Sumner County The one person that stood out to me was Cheyenne she was very professional and nice

ServPro Hayward WI

James Valarie and the Crew of HAYWARD WI ServPro was excellent They provided timely professional service and explained to me the process along the way Highly recommend

The only made it worse

I had a wet crawlspace in a house I was buying Seller paid sevpro to fix it All they did was blow around the mold spores and mycotoxins infecting the entire rest of the house then they put an unsealed sheet of plastic over the temporarily dry dirt and called it a day When the moisture came back I asked them to simply seal off the plastic and they refused saying it wasn t sealed when they got there It s like taking your dented car to the body shop- they just paint over the dent and say that it was dented when you brought it in so they shouldn t fix it

Untrustworthy

In September 2022 Servpro came to clean water damages from a stack problem under the roof in 3 kitchens above each other They did a good job of removing the damaged appliances cabinets molded walls Also drying and sanitizing the kitchens However their workers were careless they did not cover the floor during wall demolition Result damaged floor They piled up tools and stuff on my stove without protecting it Result damaged enamel It was understood that after talking getting the State Farm insurance figures they would do the remodeling of the 3 kitchens Since February we have had no follow up or response to countless emails and phone calls So several months later we assume that they do not want to do the work It would have been courteous to let us know of their intention so we could make other arrangements sooner As for the damages to my floor and stove no answer either

Don t Waste Your Time and Money with this company

This is a review for SERVPRO of Elk Grove Palatine St Charles SW Barrington Hills This review is for work performed at my residence 7 17 23 - 7 31 23 The following is a list of the poor quality and unprofessionalism performed by the subcontractors used by ServPro 1 Poor quality painting my movie room walls and baseboards 2 One of the painters used by the subcontractors was what I perceived to be a member of an extremist organization He drove a pickup truck with a giant sized flag attached to the truck bed 3 The subcontractors left dust and paint splatter on my recently installed new hard wood floors 4 The tile installers dropped heavy bags of broken tiles on my walkway leaving scratches and damage 5 The subcontractors used without my permission my bath towels and face towels to clean their paint brushes 6 The subcontractors attempted to hide drywall damage they were paid to repair by painting over it 7 The subcontractors did not properly reconnect the electrical outlets in my movie room which could have potentially led to a fire hazard