Shiprocket Reviews

eCommerce Logistics Solutions: Courier Aggregator India - Shiprocket

3.64
129 reviews
Great Rating
Based on 129 user experiences
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N

I ordered earbuds for my son from boat

I ordered earbuds for my son from boat site on 2nd september 2023 but still haven t received my order by shiprocket courier My order number is 5330399 They say that their delivery boy had brought the order on 5th September 2023 but the address was wrong I keep getting orders from Amazon Flipkart Croma Reliance Digital at the same address Their delivery boy didn t even make a call and he is lying that the address is wrong I have already paid all the money for the order Very worst experience from Shiprocket
D

This is a fraud company who does fraud

This is a fraud company who does fraud with customers by collaborating with fraud sellers I hate this fraud n would like to know people about them I have raised a complain on their customer care n they r like we can t help sorry n disconnected the cal by not answering anything they r big cheaters n scamers
T

Courier RTO status shows delivered but

Courier RTO status shows delivered but never been delivered Till today out of all escalation there is not even 1 escalation that ever been resolved This company is incompetent Simple word Beware of ShipRocket The way they do business their name should be ScamRocket
R

Shiprocket and its shippers follow

Shiprocket and its shippers follow fradaulent shipping practices and charge sellers once the parcel is picked by showing as discrepancy and deducting from the wallet without conset or proof Horrible service We are stuck with them Have made plans to stop using their service
K

Bekar company hai koye v seller

Bekar company hai koye v seller shiprocket sey ship maat karna nhi too loot jaaoge Mera 30 shipment lost kar deya aur uska money wallet may refund kar deya but jab may ney wallet money ko bank account may transfer karny ko bola too mera account block kar deya hai aur avi tak na lost shipment return keya hai na he money transfer keya hai so guys be careful ticket id - 5299813 kab fix hoga
S

Worst delivery service

Worst delivery service Even if you pack you good very carefully or securely they will damage everything My customer was so unhappy to see broken pieces in the box Will never use their service again
T

Worst pathetic fraud everything for the shiprocket service

Worst pathetic bulshit service by Ship-rocket Among my 4 parcel 3 parcel was delayed due to Ship rocket service inefficiency It s my mistake to integrated ship-rocket service with my e-commerce website Parcel was always picked after the 3-5 days than actual mentioned date And they are sending every-time autogenerated or already drafted mail which shows your shipments were not ready at time of pick up executives arrival While the reality is non of person come at my premise to collect the parcel But each and every time the customer supporter told me the same thing that sir wait for today till 7 00pm your parcel will definitely picked up and after 7 00pm this auto generated mail I received This is Shiprocket daily routineI have an evidence about it i have a footage of CCTV camera inside and outside of my premise Now i told openly to ship rocket team Prove your words of mail and msg This type of service and agency should be banned or sealed by government who makes fool to customer I will go with legal notice against ship rocket Bcz enough is enough we are sending the long mail and brief our problems in it and they were replied it by AI generated mail There is no option of zero star or minus rating otherwise I definitely do that
A

Shiprocket is one of the worst courier

Shiprocket is one of the worst courier aggregators of india We have used their services and the experience is just pathetic for us as a seller and also for our end customers Their customer support is horrible You will never get a resolution They would never refund the money for lost shipments to you We just lost so much money and wasted our lot of time with these guys Closed the account with them
M

Never trust on Shiprocket ur parcel fraud company

Never trust on Shiprocket ur parcel will never get picked up And by chance the pick it up will never get delivered They will show fake attempts specially their courier partner one of them is Xpressbees Logistics and will sent RTO and that too charging the transport amt from us If we are lucky they will deliver but then put weight discrepancy after a mth or 45 days and deduct amt from our account more precisely Xpressbees is specialised in it Shiprocket 360 is a big no no never try their services
H

If you are using Shiprocket to handle

If you are using Shiprocket to handle deliveries for your online business or even your retail business be prepared to close the business Only use Shiprocket if you want no accountability from them about the delivery of your orders I am shocked at the level of execution that this company operates on and is still able to fool business owners and make money from them

About Shiprocket

India's most-used eCommerce logistics and shipping software solution for the best courier services. Try Shiprocket for free.

United States

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