Shiprocket Reviews

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CJ DAMN GOOD

2 years ago

Upto now we have are satisfied with

Upto now we have are satisfied with service and we did had some down experience with team but now we are going smooth with ms Harshita She solves every query and very kind to explain every problem n resolves it in priority basis

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Nikhil Khanna

2 years ago

We are very well looked after by our

We are very well looked after by our relationship manager Harshita Tanwar We do get odd delays and issues but she helps get them resolved very quickly Appreciate the service Honestly this is what makes a company keep clients You give one point of contact for issues in day to day works then atleast you can track and get resolution quick If it was all online then maybe would not have been that happy as turnaround timeline by AI is very slow So in all consider us a good client that will stay as your relationship manager has been effective and responsive BestFor Gwang Bio Care LLP and For M K EXPORTSNikhil Khanna9326427172

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AZ P

2 years ago

It s been very nice experience with

It s been very nice experience with shiprocket since 3-4 months But Buisiness experience and satisfaction level with shiprocket improved like rocket when I got Prashant Goswami sir as my account manager I am very thankful to Prashant Goswami for his valuable guidance to build and bring improvements in my Buisiness Also I want to add all credits to person like him can add more value and contribution to any organisation to grow like rocket Once again I thank Shiprocket and whole team who all involved in our progress and expect quality support and guidance in future too Thank you Prema NaikA2Z Products

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RJ DESIGN COMPANY

2 years ago

Shiprocket has made our shipping and

Shiprocket has made our shipping and managing the same so much more easier than before Its a place where we can manage and choose from so many options easily and manage the tracking also well The support they provide is also commendable Special thanks to our account manager too

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Riya

2 years ago

Our recent experience with shiprocket

Our recent experience with shiprocket has been great across the board It has been an easy to manage platform for our shipping needs and requirements With the assistance of our KAM Shubham Sharma majority of our issues have been resolved on time He s been prompt at answering to all our queries instantaneously

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Tejas

2 years ago

We have been working with Shiprocket

We have been working with Shiprocket since last 2 years now and quite happy with their way of working especially since 6 months since our account manager was changed Apart from some small issues here and there we are pretty much satisfied with Shiprocket If there was a rating to rate our account manager Dirgheshwar we would have rated him 11 10

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Pooja Mandal

2 years ago

We do not get proper response for most

We do not get proper response for most of the querries related to NDRs and unnecessarily RTOs are happening as you committed 24 to 48 hours time against any ticket and by that time the NDRs convert to RTOs We feel helpless in these situations and not sure on what we could do We end up being the bad guy in face of customer as we are not able to deliver their orders and loose their future orders and loose money on shipment cost

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Sweety Arora

2 years ago

Great Customer Care Service

Based on our conversation today with Shiprocket and the efforts they made after highlighting our issues on social media we are glad to give them a 4star rating We hope the service we received today would be extended to all other sellers facing the same issue as and we keep receiving the great service we witnessed in the last 24hrs

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Stuti Khurana

2 years ago

Best in Market

I have been using shiprocket from past 6 months their service is very good They provide the best rate in the market My account manager Shuchi Bazad has always helped me at every point I am very much satisfied with the services

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Prachi

2 years ago

Excellent service

I received the parcel on time Excellent service without any delay

Rated 3.64 out of 5 by 129 Happy Customers

Upto now we have are satisfied with

We are very well looked after by our

It s been very nice experience with

Shiprocket has made our shipping and

Our recent experience with shiprocket

We have been working with Shiprocket

We do not get proper response for most

Great Customer Care Service

Best in Market

Excellent service

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