Shopplay Reviews

Shop Play | Games, Technology & Beauty Products

3.83
128 reviews
Great Rating
Based on 128 user experiences

RatingFacts is an independent review platform and is not affiliated with Shopplay (shopplay.co.uk). All trademarks, logos and brand names are the property of their respective owners. Learn more · Report abuse

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 128 reviews

Customers consistently praise Shopplay for competitive pricing, fast delivery, and reliable service across a wide range of products. Many reviews highlight excellent value, quick dispatch, and careful packaging. Positive feedback also notes helpful communication and satisfaction with first-time purchases. A minority of reviews report issues such as delayed delivery, missing items, or poor customer support, often requiring extended follow-up. Overall, the majority of experiences are highly positive, though a few negative cases raise concerns about consistency.

What customers love
  • Easy checkout
Common concerns
  • Missing items
  • Defective products

Last updated 2 months ago

L

Shopplay Reviews – Great Value, Fast Delivery, and Reliable Service

I was a little cautious ordering at first, but Shopplay exceeded my expectations. The website was easy to navigate, prices were very competitive, and I received regular email updates about my order. Delivery was much quicker than expected, and the product arrived well packaged and exactly as described. Great value and excellent service – I’ll definitely be using Shopplay again.

Order never arrived avoid that’s all cost

Ordered some Champagne but they sent cheap wine, tried and tried to contact through phone and email but not response feeling gutted.
Definitely would stay away from this company.
T

They give your details to another

Misleading advertising - on Google price comparison they selling Nintendo switch at 249 99 then on their site they add on VAT on that price ends up being more expensive then all other retailers - sad to see retailers pulling stunts like this just to get up on top of the Google listing Shame on you guys
R

Poor customer service

They give your details to another company called Voochr by very cleverly hiding in their T Cs that they have done this Voochr then charge 29 99 to your debit card that you used to buy from Shopplay Totally immoral if not illegal behaviour I immediately got the money back from Voochr by threatening legal action but despicable by both companies I won t use Shopplay again as hate duplicitous behaviour
R

Still haven t received my item

Since I was asked again to share the feedback I would like to reiterate that I got no response to my phone calls and emails which were for a request to send the lime scale filter
D

game still not turned up spoke to

Still haven t received my item and i paid extra for next day delivery so i received it on either the 21st or 22nd in time for Christmas Unfortunately my other half didnt have a gift for the day Email the site and they blame dpd and dpd say its not there problem as the site never paid for there next day service Joke of a company I d advise not to use Also please don t come with this rubbish about they attempted to come Because i wasnt notified a delivery date or time So i wasnt to no it was going to arrive outta the blue You usually receive an email an tx message of when it will be arriving and notify if you want it left with your neighbour or in your garden etc which i never recieved any info on Again when i chased dpd that said its not our fault we only done the service the site paid for which was a basic shipment not next day And that also means they dont need to give you any update on when they will be posting it
E

Extremely Poor Customer Service

game still not turned up spoke to someone on thursday they said they would send another game out for the next day and still no game no one answers the phone have to call about 20 times first
S

I am still waiting for my order which I

Ordered an Xbox Live subscription which should have been an instant code Received nothing for three days so decided to email to ask when I can expect to receive my order Order was cancelled shortly after without any explanation I guess Shop Play doesn t need my custom or care for doing any customer service I won t be purchasing from them again
R

Don t order from here

I am still waiting for my order which I made on 8 th December No one answering phone emails and online chat I have referred this to my bank to investigate Please please do not use this company as think it is a fraudulent site and reviews Made up
M

They signed my consent to

Don t order from here My husband received a nespresso coffee machine from his sister in law for his 40th the box says free 12 pods included no free pods inside and nespresso head ofice advise they should have been in the box obviously they have been taken out Now left with a coffee machine with no pods
Looking for Shopplay alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives