Simpleswap Reviews

Trustpilot

Crypto simpleswap.io
3.59
135 reviews
Great Rating
Based on 135 user experiences

Rated 3.59 out of 5 by 135 Happy Customers

43.7%
14.8%
14.1%
11.9%
14.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 134 reviews

SimpleSwap receives largely positive feedback for fast, convenient swaps and helpful, responsive customer support that reliably resolves issues. Some users report slow processing, technical glitches, and occasionally poor outcomes when swaps fail or rates change. Negative experiences are typically resolved quickly when users contact support. The platform is praised for ease of use, wide currency support, and problem resolution, though a few reviews describe prolonged delays or lost funds.

What customers love
  • Fast customer support
  • Helpful support team
  • Easy to use
  • Reliable swaps
  • Quick resolution
Common concerns
  • Slow processing
  • Technical issues
  • Poor rates
  • Delayed refunds
  • Failed transactions

Last updated 2 weeks ago

C

It has an easy to use interface

One of the best Crytocurrency Exchange with support for a large variation of tokens from different blockchains Excellent work from Customer Support who are equipped to tackle any issue faced by the clients
J

Fast and curteous response

David was quick to respond and super kind in verifying my transaction
L

SimpleSwap Lives Up To The Name

SimpleSwap is a great and easy to use service I set up a swap from Solana to Bitcoin and when I went to send the Solana from my Phantom wallet it errored and I accidentally sent the payment twice I was able to contact support in both Discord and by E-Mail which were both promptly responded to and the staff was happy to help The original swap went through without a problem and after confirming some details they sent me back the amount that I double-sent by mistake within 12 hours I will 100 use SimpleSwap in the future
W

I ve swapped many times

I ve swapped many times with many currencies and have always had success Support team is responsive when I was concerned about 1 transaction taking a little longer than usual but they were on the job and a few minutes later I recieved my swap Would recommend
T

Great communication

Had an issue with swapping over to SEI during a hectic network outage and although it took over a day to solve the team was very communicative with updates They ve could ve done otherwise and gotten away with it but they didn t which is appreciative They ve earned themselves a lifetime customer Shoutout to David and Brad
M

Good service from support

I had good service from support eventhough my problem should have been addresed somewhere else When my pending problem was cleared service was quick and efficient
A

The rate and transaction swapping speed are the best

SimpleSwap by far is the best I used their service a lot in the last couple of years None of their opponents can be close to the rate that SimpleSwap offers and also the transaction swapping speed is amazing Their 24hours online customer service personnels go above and beyond to solve your problems
G

Easy and reliable to use

Easy and reliable to use The execution time of the swap is quite fast
M

Reliable and makes it so easy

Simple swap make transferring between different protocols or different assets so easy It is inexpensive and you save tons of time I transferred from Arbitrum Magic to Btc in less than 30 mins and I didn t have to do to different bridges or exchanges Works great and the fees are great as well

About Simpleswap

SimpleSwap is a cryptocurrency exchange that allows to swap BTC and altcoins in an easy way. SimpleSwap supports 500+ cryptocurrencies. Make Bitcoin to Ethereum, Litecoin crypto exchanges at the best rates!

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Tradeto Crypto
4.00 (16) · tradeto.cash
2
Cryptokens Crypto
4.00 (4) · cryptokens.fi
3
Swapzone Crypto
3.75 (103) · swapzone.io
4
Swapika Crypto
4.56 (18) · swapika.com
5
Fswap Crypto
4.69 (13) · fswap.io
6
Bitcoin-exchanger Crypto
4.00 (4) · bitcoin-exchanger.com
7
Easybit Crypto
1.00 (1) · easybit.com
8
Simplepro Crypto
0.00 (0) · simplepro.io
 View all 13 alternatives
Looking for Simpleswap alternatives? We've ranked 13+ similar companies by reviews.
View All Alternatives