


Based on authentic user experiences
VikkiA
6730 reviews
N/A
1 year ago
We were all scammed by a knockoff
We were all scammed by a knockoff company I ordered a hoodie for my granddaughter for Christmas It finally came and yes is like all of the other reviewers When I emailed the real Sisters Apparel they naturally didn t have any info I know there is a genuine Sisters because her friends have one and they are beautiful as far as a hoodie can be I emailed this knockoff company and the reply used poor grammar and wrong choices of words Then I looked at the website again It reads Sisters-Apparel us NOT com which is the real company The fake site took you to the pictures for the genuine site which made me think I had the right website It even used the word official sisters apparel which is soooo deceiving The prices were even the same as the genuine company The fake site asked for pictures of what s wrong with it I did along with her friend s real one Never heard back after that I am out the money and my granddaughter is disappointed because the one she wanted is no longer in stock or advertised by the real company Painful lesson learned I did file through the BBB to hopefully help others but these scammers will just change their name and products
Lia
6730 reviews
N/A
1 year ago
worst quality ever
The quality of the sweatshirt is awful most of all the shape of it its a bubble This sweatshirt is something you could buy at Walmart for 10 and iron on the logo Cotton quality is horrible
Jorge Jorge
6730 reviews
N/A
1 year ago
Charge but no item
The company charged my card but never responded to emails about where my items were Now I am still waiting but will dispute the charge with my CC company
Missy V
6730 reviews
N/A
1 year ago
SCAM ALERT
SCAM ALERT All the reviews are right I wish I read it before ordering I placed my order nov 23 2020 and as of today I have not received a tracking number I ve emailed them right before christmas and their response is to be patient I m sure by the time my order arrives which I doubt it ever will my child will be grown already I don t even want my child to sport this trash anymore I also tried tracking my order on their site and it says it is not recognized SCAM
Vicki Rees
6730 reviews
N/A
1 year ago
Just don t bother or you ll regret it
Ordered and paid but goods never received UPS online tracker stopped at import point to UK and they couldn t find it so told me it was lost Tried and tried to log claim but tracking number supplied not being recognised by anyone not even UPS Eventually after many many emails and phone calls it was confirmed by Royal Mail that the goods were located eventually but returned to sender The TERRIBLE customer service at Sisters Apparel KEEP insisting they are not responsible for lost or stolen packages when I KEEP telling them it s being returned to them and I d just like a refund of my 13 year old daughter s hard earned pocket-money as it was her order and she paid for it I ve pretty much given up now and marked it as a learning experience but I really wish I d read the reviews on their website before ordering as it seems 99 9 of all customers have had similar or worse experiences with no resolution from Sisters Apparel My rookie mistake but in my defense I m far to trusting Go to the website and read the reviews for yourself Please
Amy Powell
6730 reviews
N/A
1 year ago
awful been ripped off
awful been ripped off this is terrible my daughter is so upset told to contact UPS and file a claim against them to get money back its not UPS I have bought from just the worst customer service ever I have been battling them since last June
Martha
6730 reviews
N/A
1 year ago
Could I rate my experience as minus
Could I rate my experience as minus one star absolutely horrible disgusting experience My daughter saw a new clothes line advertised on James Charles s IG she was so excited asked for a hoodie as a Xmas present The tracking did not work so I emailed twice Never got any answer Was worried that it got lost Eventually the hoodie arrived I have never seen such a poor quality of clothes Shocking the hoodie was very thin the lint was forming just from rubbing inside the package the fabric is of very poor quality The colour is so dull It looks like it was pulled out of a trash bin This is such a disappointment My daughter could not believe this was her Christmas present something we paid 50 dollars international shipping cost She was so upset and disappointed To add insult to injury they apparently DO NOT ACCEPT RETURNS ON INTERNATIONAL ORDERS How is that Pay more for shipping and then can t even return something that only fits recycling bank Absolutely disgusting They aim at young audience and provide such low standard What does it teach young people you can become famous and then sell crap for 50 and don t even engage with customers Disgrace Shame on you
Mindy S Sat
6730 reviews
N/A
1 year ago
I ordered a hoodie
I ordered a hoodie but i could not track it on the website it said I never ordered anything My bank statement said otherwise I received my hoodie in the mail right after I sent an email to customer service They in return sent me an email stating that my order number isn t real And it is a false company I ordered from Sisters Apparel Is Fake
Patrick Gieser
6730 reviews
N/A
1 year ago
Don t waste your time
Returned our order because we realized how overpriced everything was This was in January and we have yet to get our refund Dealing with this company is an absolute nightmare Avoid at all cost
Hanna Vangeneugden
6730 reviews
N/A
1 year ago
I waited 4 months until my order
I waited 4 months until my order arrived I paid lots for shipping and douane costs After one wash the print faded We emailed the company immediately but they never responded