Skullcandy Reviews

Update on the review below In the meantime I have received a refund which is good Thank you for that Skullcandy Increased the rating Still can t give more than two stars though because the headset didn t work Am hesitant about ordering another headset because the returnproces isn t very transparant Besides that I had to pay for the return costs because the warranty proces is equally not user friendly The headset ordered didn t function - wouldn t switch and or wouldn t connect to my daughter s phone Because I can t judge the quality of the headset for now the one star is for the return proces Finding out how to return the headset wasn t easy Returned the headset on the 21st of August So far no news about a replacement or refund Want to contact Skullcandy through email for an update Have to go through some steps but get caught in a loop so can t actually send a message Please make it simple to contact your company preferably by phone It seems as if you and other companies purposefully make it hard for costumers to return things by making the proces difficult

So far I have had good experiance with their products however their support has not responded to me at all

Great service even if not a hundred percent accurate Giving out tips on how to fix issue headphones I bought from them had error receiving the right frequency music fairly quickly Problem solved within a day Figured it out on my own but customer service definitely helped finding a probable cause

After a small issue with the address The customer service was really nice and fast to help change the mistake Also provided the new tracking link for my delivery I m more than happy about the support service and will recommend skullcandy

Fast response great service

I received great customer service at a warranty claim and overall I was happy with the product value performance Loosing a star because I am a bit sad that the product started to have faults in a year Would be nice to have improved longevity

I ve had my skullcandy crusher evos for just under a year and have loved them up until they stopped working I spoke with some team members and currently have a replacement pair being sent to me I really appreciated the care that the people who were talking to me and sorting this out but wonder what may have caused my headphones of less than a year to suddenly stop working Nonetheless I ve been compensated for the fault and am very grateful overall docked a star for the lifespan of the headphones

it would be 5 star I just love SkullCandy for years I am a long time fanboy but I havent won t an newer models for at least 7y or so Got th new Xbox Finally and to make sure I wasn t a lain in the ass with my sound for my wife and kids I bought the new SLYR PRO I couldn t wait but there it was I happily spend the box and found out there was a wrong product inside the correct box haha howit took a wile to get it true the service desk and got the help I needed I wish this could have been a quicker responds I had to send pictures 3times but at the end it all went ok after verifying the problem it was solved within a day I got a product recall and it was picked up for delivery paid and all with some you need to send it on your own cost and try to get a refund so that made the refund-progress better thnx they received notice of my shipment they shipped the correct order immediately Finally I had my PRO whoop-whoopthe sound is amazing I hear stuff in games I dint really notice before love it

It took some time to get an answer but the support was great and i got my problem solved

I bought the ANC 2 a while ago and I do really like them The ANC is not the best I ve ever tried but the bass makes up for that That and the sturdiness of the product really good me because compared to other brands I ve tried they survived more of my handling When it came to the point that something did broke I was pleasantly surprised that the support was able to help me that much even though it took forever for them to reply or act on what they told me But overall I m very satisfied with the product and the support behind the company