Skycostume Reviews

I love my zerotwo bunny costume from

I love my zerotwo bunny costume from them very cute

DO NOT ORDER FROM SKYCOSTUME

I ordered a costume for Florida Supercon more than a month before the con I trusted them because the year previously I had ordered a cosplay from them and it had arrived in three days I was expecting somewhat of a similar experience That however did not happen After about fifteen days without receiving an email about my costume being shipped I contacted them They replied saying that there was no need to worry and they d expedite my order Trusting that claim I waited another week Still no costume I emailed them again only to receive the SAME EXACT EMAIL word for word again Without another choice I waited a couple more days foolishly giving them the benefit of the doubt Eventually I caved and bought the same exact costume from another site for more money and paid extra for shipping for the mere possibility of it arriving in time I trusted SkyCostume with sending me my costume in time and now I probably won t have any costume to wear for my first ever convention Absolutely awful and so disappointing

Tracking confirmed return - Skycostome refuses to acknowledge

Purchased a costume that was too small so purchased a second one and shipped the first one back Have the tracking information with confirmation that it was delivered The company refuses to acknowledge this and provide the refund

Very Disappointed

Very Disappointed I placed an order with SkyCostume exactly two months a go to the day and have still not yet received my order I made it very clear to the company that I needed my costume for a con and gave them a specific date Today that I would need it delivered by and the assured me I would have the costume by this date multiple times Two months should be more than enough time Now I don t have my cosplay that I bought for this specific event and I frankly don t even know where it is Totally disappointed especially considering I spent like 200 on this Do not buy from this company total BS

DO NOT BUY FROM SKYCOSTUME COM

Everyone who wants to buy a Cosplay on this website beware Almost 3 months ago I ve bought a Cosplay off of their website and waited for the status to change to shipped and after 2 weeks I ve wrote them an Email asking why the status is still on processing and i got no reply from them It went on for about 1 month and I got a mail that my package got lost and they ll send out a new one everything okay and i thought i ll give them some time After 2 months the status didn t change and i also got no tracking number and then i told them that i ll do a dispute and want my money back and then 3 days later they send me a damn tracking number and wrote me that my package is on its way they didn t even apologize i m so angry DONT BUY FROM THIS WEBSITE 0 10

Don t expect any response if your in a hurry

I contacted them to see about getting a costume Their initial response was fast and asked for more info I responded with the needed info and was in kind of a hurry so I could get something the same week They finally responded a day later just to say they can t hurry a costume just shipping and could take anywhere from 3 to 14 days to get to the expidited shipping at the cost of 30 I told them to pi off and recommend you do the same What a sorry excuse for a business

Buyer beware

Buyer beware They offer to refund your money if you return an item but use the difficulty tracking international packages as an excuse not to do so I ordered a costume for my daughter for Halloween The wrong size was delivered THEIR FAULT so a representative instructed me to order the next size up pay for it and they would credit my account when they received the return This did not happen The company is located in China and the tracking stops once the package lands there There was never any intent to return my money They should have been upfront about their return policy rather than giving me the run around FOR A YEAR Do not believe the polite customer service Once they have your money it is gone

UNABLE TO CONTACT

I ordered a costume in mid September here we are mid October and Sky Costume will not return my emails The last time they responded they said my costume would be shipped no later than October 10 It is now October 20th and they will not respond to my requests for info I even went through PayPal and they still will not respond I can only hope PayPal gives me my money back