


Based on authentic user experiences
Jack Davies
6732 reviews
N/A
1 year ago
Avoid these charlatans
Avoid these charlatans Update please see companies House listing company no 12573738 the company was struck off No idea how why they are still selling but may explain why so many people have no recourse for a refund get any communications back from this company I ordered two covers one arrived after 22 days and no foam inserts for the install Despite online chat emails etc I have had absolutely no response So I am out of pocket to the tune of 50 with no products to show for it
Yvonne Gardner
6732 reviews
N/A
1 year ago
AVOID THEY ARE SCAMMERS
AVOID THEY ARE SCAMMERSNo customer contact phone number on their website - is definitely a red flag you should not ignore They ignore your requests to cancel your order even when the item s are not shipped the company has no phone number and once you get the tracking information it proves items are being shipped from China Thankfully bank refunded after I provided evidence of my communications etc
Susan
6732 reviews
N/A
1 year ago
DON T BUY FROM sofa skins we got Items
DON T BUY FROM sofa skins we got Items unlike some but s t quality and no response to emails sent requesting a refund No number to call either Trading standards need to shut them down as trading illegally
Liz Pullar
6732 reviews
N/A
1 year ago
Really really bad experience
Really really bad experience Have been trying to return 2 covers Wrong colour and poor quality Have tried to contact for 3 weeks No reply to emails which are not being accepted now Live chat was useless I am 73 years old and cannot afford this loss Worst company ever do not buy from them Goods from china but UK website it s a scam
Lucy Todd
6732 reviews
N/A
1 year ago
PLEASE DO NOT BUY WITY SOFA SKINS
As many have written before PLEASE DO NOT USE THIS COMPANY I ordered 4 covers Waited for well over their 20-30 days delivery period One item has arrived which nowhere near fits the sofa I have contacted them 5 times regarding my incomplete order Each time they open a ticket and say you will be contacted I am still waiting for that contact I presume I will never receive that contact my items a refund or the hours I have spent stressing about it Please do not fall into the same trap I and others have
Sophie Tynkevich
6732 reviews
N/A
1 year ago
This whole experience just makes me
This whole experience just makes me want to cry Complete scam the fancy looking website nice cover story and bla bla bla all complete nonsense The cover arrived in about 3 weeks in cheap and horrible plastic packaging from China The cover size is smaller than expected I just hope they refund my money and close down for good
Melster
6732 reviews
N/A
1 year ago
Scam company - believe the reviews
Scam company - please don t make the mistake I did I fell hook line and sinker for the smart looking website it s all fake Yes they did eventually close to a month send out a sofa skin but a it was cheap Chinese shiny viscose t-shirt material and b it was COVERED in stains and was just an old used item crumpled into a ball and shoved into the tatty bag So I thought I d return request a replacement per their policy Well their customer support email on the site is fake No response to multiple emails Got PayPal involved - they ignored them too Summary scam operation based in China - avoid like the bubonic plague
Gab M
6732 reviews
N/A
1 year ago
200 for cushion covers no answer from customer service
Absolutely terrible took nearly 200 and only sent out cushion covers The rest of my order never arrived Suddenly customer services went quiet Do not order from here if you encounter ant issues they take your money and run
Rhonda Wentworth
6732 reviews
N/A
1 year ago
Wish I saw this review site prior to
Wish I saw this review site prior to ordering this Waited 2 months for these to be delivered Fabric is extraordinarily cheap feels gross Product came looking like a duct taped bowling ball with rips in the single ply plastic wrap which may explain the duct tape I ve emailed messaged so far no response
Mrs Ferguson-Jones
6732 reviews
N/A
1 year ago
Exceptionally poor customer service
Exceptionally poor customer service Customer Service was unable to give any information whatsoever on where the order was insisting it had been despatched Have finally received my order two months after placing it According to their website it s still on the way Item does the job that s as high as I can go with a review of the product