Sofarsounds Reviews

Denied entry and denied refund

Denied entry to my event due to a forgotten vaccination card and then denied a refund I will never attend a concert again for this terrible company

They started in a great way in London

They started in a great way in London In 2018-2019 I went to 50 of their events Prices was great only 8 16 all events were BYOB and the most important thing most of the artists were really good After the covid everything changed Prices are now 24 they are not BYOB and the most shocking thing literally all the artists are very bad they are all teenagers without experience the artists you find at an open mic night on a random pub on Monday are better I tried 3 events this year and they were all the same extremely overprices and extremely bad You lost a great customer and you will lose many more soon I see events are still mostly sold out but I suspect the founders greedeity will come back to haunt them soon Bye

Dishonest

If I could give 0 stars I would I entered a giveaway by Sofar for 2 tickets to an event in Denver They had emailed me saying that I won and I need to confirm that I d be going to the concert on their website I kept trying to confirm online and it wouldn t go through I emailed customer service to explain my issue and they said that since this show was sold out that there were no tickets to give the winner I was annoyed but told them that was fine and asked if they would be supplying tickets to another show in the future to make up for this mistake They said they couldn t do that since these were special offer tickets they apologize for any disappointment and that they are sorry for any misleading language Why have a giveaway if you can t give anything away Such a waste of time and getting excited for nothing Dishonest or poorly planned Either way I won t be using them in the future

Depressing faux experience of live

Depressing faux experience of live music just research your tastes and go to a gig this is a horrendous expression of culture Capitalising on underground culture news flash culture was fine before sofar jumped on monetising the experience band waggon If you re actually in to music then dont bother They are scalping artists

Sofar is a scam save your money

Sofar is a great concept but they scam their users Take my experience for example I bought a ticket the location was sent to me on the day of the show and when I approached the address I realized the concert was in a mall courtyard a block away from the mall I saw a bunch of signs posted that there was a free concert that night in the courtyard When I arrived there was no special seating or anything for the people who had bought tickets on Sofar it was a free concert but thanks to Sofar I had paid 30 for it I got scammed the concept of this service is really cool but they scam their users save your money

One star is too much for truly awful

One star is too much for truly awful customer service Our party of 4 arrived to be told at the door there was only 3 names on the list We could not initially find the confirmation email and asked if we could pay for one We were told that the venue was sold out despite there been plenty of room for one more person because we had booked for 4 not 3 The door attendant wasnt at all bothered It was our mistake not theirs When we enquired about a refund for the 3 on her list not the r we paid for we were told only the manager knew about such matters Fair enough We got to see the Manager Thankfully at this point we had found our email confirmation for 4 tickets Incredibly the Manager would now not take the confirmation as proof and insisted on getting her laptop to check the office records We were eventually let into this very special event The artists deserve better from the gig managers

1 star is too generous

1 star is too generous Where should I start I once had close contact with the curator of Sofar Reno NV The shows were usually put together last minute The benefits that most big city Sofar shows give to the artist were very much lacking in Reno NV Repeat artists no real sense of the music scene or as a whole to properly curate My first show was a last-minute favor for the curator Now she is trying to make it Sofar Reno Tahoe which means she ll be the curator for two different states NV CA Since doing a favor for cjmakes Insta in 2019 she hasn t reached out to me once to check on the local scene I have screenshots to prove I asked politely for more community as she expands to California and she proceeded to unfollow block me No message was deleted in the process Full disclosure Side Note Sofar Reno Insta just got hacked As far as I know accounts usually get hacked when they ve been inactive for too long

Not organised and professional

I bought 2 tickets for an event on Friday 1st April and I have received an email from the company saying I should receive the location and the details of the event 36 hours before the date Today is Wednesday I am still waiting for the details Also I have tried to contact the customer service but none so far responded The service is not good at all great concept but they are not organised and professional