Solidstate Reviews

I emailed to get a size change and haven t heard from anyone Please respond Thank you

My order still hasn t arrived even though I ordered it many weeks ago

Wonderful product I just wish companies in general would give you their discount automatically instead of customers having to remember their special codes for the discount I consider my lack of remembering a donation to their efforts Especially Solidstate

Absolutely terrible customer service I have spent three weeks sending multiple emails in regards to a simple return exchange Have received no answer automated or otherwise to acknowledge receipt of emails No phone number to call A very poor experience and reconciled know that I m stuck with the t shirts

I have bought several t shirts from this company over the past several months I really like the idea of supporting American companies especially small businesses The last order of shirts I bought have started to come undone at the seams in the sleeve area I took a picture and sent to Solid State Clothing and the person that answered the email agreed that it was a quality control issue They sent another T shirt to replace it which was the incorrect color but I didn t complain about that Well now I have had other SSC shirts start to come apart in the same area and when I reached out to Solid State with more pictures no one returns my emails I have sent three over the past 5 days I am moving on Buyer beware SSC talks a good game on their website but that is all it is

All of the T shirts I bought from SSC in the last month have started to come apart at the seems in the sleeve area I reached out to customer service several times and got no response Then within an hour of a review going live SSC reached out Before the review crickets Also for some reason all of the shirts fit differently even though they all are size L I really drank the Kool aid with this company and now I am paying the price Hope others have a better experience

Like a review below my shirt is also coming apart where the sleeve attaches and two separate messages to customer service have gone unanswered I was very enthusiastic about the company and everything they stand for but can t wear a shirt with holes in it after just a few months Disappointing

Never received the second order I placed and the first order I was sent the wrong size Not impressed wiht the sizing either it is all over the place Gotta say I am disappointed- was really excited about the entirely made in the US part but I won t buy again and I would love a refund for the missing shirt

Solid materials but poor supply chain management and awful communication I had to email several times to get my 2 tee shirts after 3 months

The recipient of the Tshirt said it was a really soft cotton and appeared to be a nice tshirt in regards to construction Customer Service and supply for their demand is greatly lacking Placed order Nov 30th received Jan 31st Things go wrong and there are delays and adaptation seems to have been the theme of 2020 but there is no excuse for not communicating what is going on to the customer Perhaps don t advertise something will make it by Dec 25 if you run a risk of it not making it I received zero communication from this company to bring me up to speed on my order s major delay No automatic emails with confirmation of order and or no order being packed shipped Their website does not offer a way to contact customer service I left messages with the phone number on my credit card bill Only once I reached a human on Dec 22nd was I told there was an indefinite delay It would take a lot for me to try this company again Not worth the hassle