AI Review Summary
Based on 88 reviews
Customers consistently praise Solid State for high-quality, comfortable t-shirts made in the USA with fast delivery and good customer service. Many appreciate the transparent, eco-friendly practices and support for local agriculture. Some issues with sizing inconsistencies and occasional defects are noted. Overall, the brand earns strong loyalty despite minor drawbacks.
What customers love
- High quality materials
- Fast delivery
- Soft comfortable fabric
- Made in USA
Common concerns
- Sizing runs small
- Expensive pricing
- Defective seams
- Limited colors
Last updated 1 month ago
C
Charmain Lovely
I emailed to get a size change and haven t heard from anyone Please respond Thank you
P
Petra Langer
My order still hasn t arrived even
My order still hasn t arrived even though I ordered it many weeks ago
P
Pauline Wieland
Wonderful product
Wonderful product I just wish companies in general would give you their discount automatically instead of customers having to remember their special codes for the discount I consider my lack of remembering a donation to their efforts Especially Solidstate
T
T Tores
Truly poor customer service
Absolutely terrible customer service I have spent three weeks sending multiple emails in regards to a simple return exchange Have received no answer automated or otherwise to acknowledge receipt of emails No phone number to call A very poor experience and reconciled know that I m stuck with the t shirts
F
Franklin
They come apart at the seams
I have bought several t shirts from this company over the past several months I really like the idea of supporting American companies especially small businesses The last order of shirts I bought have started to come undone at the seams in the sleeve area I took a picture and sent to Solid State Clothing and the person that answered the email agreed that it was a quality control issue They sent another T shirt to replace it which was the incorrect color but I didn t complain about that Well now I have had other SSC shirts start to come apart in the same area and when I reached out to Solid State with more pictures no one returns my emails I have sent three over the past 5 days I am moving on Buyer beware SSC talks a good game on their website but that is all it is
F
Franklin
All of the T shirts I bought from SSC
All of the T shirts I bought from SSC in the last month have started to come apart at the seems in the sleeve area I reached out to customer service several times and got no response Then within an hour of a review going live SSC reached out Before the review crickets Also for some reason all of the shirts fit differently even though they all are size L I really drank the Kool aid with this company and now I am paying the price Hope others have a better experience
S
Steve T
New shirt coming apart at the seams
Like a review below my shirt is also coming apart where the sleeve attaches and two separate messages to customer service have gone unanswered I was very enthusiastic about the company and everything they stand for but can t wear a shirt with holes in it after just a few months Disappointing
R
Raquel
Never received the second order I
Never received the second order I placed and the first order I was sent the wrong size Not impressed wiht the sizing either it is all over the place Gotta say I am disappointed- was really excited about the entirely made in the US part but I won t buy again and I would love a refund for the missing shirt