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M
Mourad Miloudi
Ordered a malhkonig grinder Took ages to deliver Shipped with DHL inside an intact box the original manufacturing box was placed not in accordance with the instruction shown on the box with visible arrow signs Of course damaged item It is taking currently more than 4 weeks to get a exchange of goods Zero customer experience slow resolution low communication Issue still pending
H
Holger Matthiessen
Bought a wrecked espresso machine
Bought a bezzera Duo the machines was shipped to Denmark but when the it arrived the water sensor didnt work and the panels were dented I told the owner about via email and he promised me to give me a partly refund Now 3 weeks later nothing has been refunded Go buy your espresso gear and machines somewhere else These people are not to be trusted
B
Bram Duijsens
Prices change during checkout
Almost bought a new grinder and some accessories at this store Pricing was competitive During the checkout process however after creating an account the prices in the shopping basket increased without any notice given The total price difference was around 4-5 Checking in a private browser window while not logged in I still saw the original prices I stopped my order and will order somewhere else This is a warning to play close attention to the prices and possible changes in them during checkout