Stopandshop Reviews

Do not trust

Do not trust their site with your credit card or orders I was adding items to my cart and decided to finish the next day The next day I come back to my cart and the order went through without my permission I also had a huge mess with orders with two orders having the same order number and some had items missing Just a huge mess I tried removing the credit card from the account but for the card to be removed you need to replace it with another card which is ridiculous There is nowhere on the website that can direct you to delete your account if you want to You have to call customer service who has to put in a request to their supervisor I did just that and the account was still up after a week I called again and I hope this time they follow through Its better to shop in person

Stop and shop Monroe NY Angry front line Bad policies

went to stop and shop Monroe NY today Person at self serve checkout advised you have to scan and put on tray before you can bag 5 times until I turned and said I hear you Person was angry I advised I have been here before and can handle putting groceries in a bag thanks I scanned and put in bag at same time on tray that caused another round of you need to put on tray then in bag Really If you have so much theft hire some people people that aren t angry Stop and shop is going down hill consistently I guess they want us all to go to shoprite or Walmart or Target or one of the many many other options You are in a service industry having angry employees and stupid policies serves no one

Shady Business Practices

As it is I had to stop going to the location on Atlantic avenue because of racial harassment Now have to venture ten miles away to grocery shop Now they are it again Lying Charging my card 12 self checkout Make a trip just to fix their error which the fake cashier said she would reverse Do not appreciate the dishonest mind games This is very depraved It is an ugly way to run a business I am warning others what they are doing is criminal behavior

They ripped me off

On Sept 16 2023 I placed an order for delivery from Stop Shop Peapod on their app on my phone The total of my purchase was 760 00 I was dumbfounded I noticed I was not given the sale prices that were advertised on that day Before I placed my order on 9 16 I called customer service and they told me that the sales would be on my final invoice and I should go ahead and order it So I did I also took screenshots of every sale item there were over 30 that I did not receive credit for as instructed When I received my invoice and the delivery I noticed none of the sales were honored So I immediately called customer service again i even built them a spreadsheet that outlines original price sale price as advertised and the difference that they owe me which was over 400 00 Yes they made that many errors They informed me that it had to be escalated to a supervisor I am currently on hold with the representative and they are refusing to honor their advertised sales I have furnished them with dated screenshots of every sale item and its price I need to file a complaint and would like help resolving it Is there anything I can do Help

Haskell Pick Up Fail

Haskell NJ Stop and Shop is terrible Did a pick up order wasn t ready at 4 56pm granted 4 mins before my window told to come back in 15 mins came back in 30 mins around 5 30pm still not ready I didn t even get an email saying my order was ready until 9pm that night and my slot was for 5-6pm I called customer service and canceled the order offered nothing but a refund for the awful service Placing an order on shop rite s website instead Rather drive 15 mins out of the way then deal with the buffoonery

Super stop and shop grocery store on

Super stop and shop grocery store on Northampton St in Holyoke MA is the freshest and greatest company to shop for They always have such fresh produce and an exceptionally friendly and wide variety delicatessen Both the men behind the counter are so knowledgeable and really go out of their way to be courteous and kind to the customer The butcher shop keeps the meat selection stocked well up so you have a lot to choose from They also through this covid virus do their best to keep paper towels and toilet paper in stock The bakery is closed to the public but they bake fresh cakes pies and cookies for the taking The stocking staff and all staff have worked so so hard during the covid virus to keep the store user friendly now in these difficult times They all really deserve recognition for their long hours and hard work Thank you Nothampton St Stop and Shop for all you done now through covid and even beforehand