Shopdisney Reviews

My third order in the last few weeks

My third order in the last few weeks Again delivered in two days Very happy with all items Lovely quality Thank you Disney

Great service as always

Excellent Service and Product Arrived Intact And In Perfect Condition Would Recommend

Sarah Sanderson Doll

I ve spent around 450 with shopDisney over the last month or so and cannot fault their service at all All my parcels have arrived on time despite the current situation with covid They also have online chat which is really easy to access if you need it I ll continue to buy from shopDisney due to their excellent service

Although initially my order was damaged this was the fault of Hermes I believe Following contact to Disney to explain the damaged missing goods they have arranged a replacement no more than a few days following my complaint I would like to thank them for their exceptional follow up service and for the very pleasant email sent by the representative I always use Disney and will continue to do so Thank you Disney

Fantastic follow up service

It s a lot easier to write a bad review than a good one I ve been buying from Disney for 5 years now and they ve always been great The deliveries have sometimes been late and the customer service can be a little slow at times but they always do their best to help you out and the products at the end are fantastic If they re not then they help you with that too and have done for me in the past Definitely recommend

It s a lot easier to write a bad review

After reading all the negative comments I was very dubious about ordering I have nothing but positive feedback for shopDisney I placed an order on Saturday 19th Oct and was given an estimated delivery of Thursday 25th but my parcel arrived this morning Tuesday 23rd No complaints whatsoever Very good shopDisney thank you

Fabulous

My parcel never came So I contacted disney who quicly wrote me back they kept me updated the whole as they tried to locate my order They then made a new order with the same items I had purchased sadly a pyjamas I had ordered was now sold out so I got to pick another item for 3 extra for free I have now recieved my parcel and they even put 4 back on my account I found the staff to be friendly and they responded quickly I will for sure shop at this site agin

great custumer service

Last week I ordered a Woody doll for my son s birthday It was my first purchase on shopdisney Shortly after I read the trustpilot reviews and got worried as they seem mostly negative My order was received today I live in the Netherlands just one day later than the estimated delivery date though we do live in covid times It was well packaged and I am pleased with the ordering experience Perhaps people are used to next day delivery on Amazon etc and complaining well before their goods arrive Anyhow I was happy with the service and would definitely order via them again

Last week I ordered a Woody doll for my

I really enjoyed ordering from shopdisney and the customer service was very helpful the only problem I have is they use Hermes for the courier and you are taking a chance if you are even going to receive the parcel or the Hermes courier is going to nick it

I really enjoyed ordering from

Always a brilliant service from Disney Any replacements within 48 hours of reporting - fast delivery even for personalised products - super quick at refunds usually received within 48 hours I probably spend between 20- 150 with them every couple of months as they are always bringing new stitch products to the website and as we no longer have a Disney Store here in Hull I always have to resort to online purchases However it would be even better if they did a yearly free delivery service like others offer online such as paying 14 99 for free delivery all year round I would be ordering a lot more if this was the case