Sundaemuse Reviews

The customer service is amazing and

The customer service is amazing and quick to respond I had an issue where my ordered was returned to them and they were quick to let me know the situation and reship it to me for no extra cost

I ordered three dresses from Sundae

I ordered three dresses from Sundae muse after seeing them advertised on Instagram stories and they are absolutely gorgeous The quality is great the dresses are very feminine and Sundae Muse delivered them within the time stated As I m from the UK I knew I d have to pay a pricey shipping fee which was approximately 60AUS 43-45 Therefore I needed to get my size right before ordering these items I used their sizing chart on their website then took my measurements at home with a tape measure I ordered three dresses in a size 10 as per the size charts on the website and they all fitted me perfectly Little piece of advice the dresses can only be hand washed so be careful how you clean them I ve had lots of compliments when wearing them they make me feel super feminine and confident and I will would love to see Sundae Muse in the UK Overall the dresses are great quality they have an amazing range to choose from and the styles are very flattering Shipping is expensive but items arrived in very good time and look amazing I ll definitely buy again

Great customer service

Great customer service Speedy delivery frequent updates on package tracking Very pleased with dress colour material are lovely Very happy Thank you

Great Customer Service

Jonah was quick to respond to all my enquiries and keep my informed throughout the purchase of my dress Received the dress and love it fits amazing and super cute

Amazing

Quickest delivery of a package from outside the US I ve ever experienced No damage to the packaging at all The product itself is beautiful and great quality Couldn t be happier

Highly recommended

The best They were so quick to answer to any issue there was with the delivery and their product quality was unbelievable I would definitely recommend and are excited to shop again

Great brand - AMAZING CUSTOMER SERVICE

I can t say enough amazing things about Sundae Muse I have ordered numerous times - quality and fit of items is exactly what the website says and their customer service is amazing I usually get a shipping confirmation within 24 hrs as per the website however with my last order I still had not received the confirmation a week later I reached out to customer service and got a response back instantly explaining the delay was due to a backlog in their warehouse and it might be a few weeks until it shipped out - not ideal but I was okay with this A few weeks later not only did I receive a shipping confirmation but a personal email from customer service notifying me of the shipment and making sure I was happy Further to that they also tracked my order and reached out to me once it was delivered I have never in my life had a better customer service experience A little communication goes a long way and they went way beyond my expectations

The customer service is incredible

The customer service is incredible Kir took care of my case and I was answered within 10 minutes I would definitely recommend them to anyone In addition the dresses are too beautiful