Swordskingdom Reviews

Replica Swords for Sale in UK - Free Shipping | Swords Kingdom UK - SwordsKingdo...

swordskingdom.co.uk
3.94
95 reviews
Great Rating
Based on 95 user experiences

Rated 3.94 out of 5 by 95 Happy Customers

63.2%
9.5%
6.3%
0%
21.1%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 95 reviews

Customers consistently praise Swordskingdom for high product quality, fast delivery, and excellent customer service. Many note prompt shipping and accurate replicas, though a few mention communication delays or initial issues that were resolved. Overall, reviews reflect strong satisfaction with purchases and repeat business.

What customers love
  • Fast delivery
  • Great product quality
  • Excellent customer service
  • Good packaging
  • Highly recommended
Common concerns
  • Expensive pricing

Last updated 1 week ago

S

Don t shop here

I can t see why anyone would give this company more than 1star I would give 0if it was an option I didn t get any order confirmation they don t reply to emails No one answering the phone and 12 days later I still have nothing The only contact is the live chat and they blocked me from that when I told them I was not happy Please stay away After leaving my review they managed to contact me Hahaha not something they could do when I was asking for order confirmation I have now received a refund but please be warned I know people who have ordered from them and had no issues but this review is based on my experience
S

DO NOT USE - FRAUDULENT COMPANY

DO NOT USE BEWARE Sword arrived broken on 15th December I reported this within an hour and sent the various photos they asked for Several emails were then ignored I used the online chat and they lied and said they had replied then they ended the chat I posted a review here and then suddenly they contacted me and said would send a replacement but BLACKMAILED me saying I must remove my review first I did that and guess what still no replacement and no refund and now they are ignoring me again DO NOT USE THIS COMPANY They are in breach of all consumer laws and lie to their customers I am reporting to trading standards so the company may be shut down so BEWARE of ordering anything from them Note they have no phone number to call them which is a warning sign itself
C

Scammed for my money Received no item or tracking information

Attempted to buy butterfly knife at my son Had picked out on this site I paid 95 to get nothing in return I have not received a tracking number nor the item and I cannot reach anyone This happened on December 5th and I have documentation to prove It s an awful feeling when you only have so much money to buy Christmas and someone just literally steals it from you and there s nothing you can do Do not buy from these people You won t get anything in return
S

Utterly horrendous company

Utterly horrendous company payment taken instantly then weeks with no contact and no item multiple emails sent with no reply Avoid at all costs
P

Crap company

Crap company have been trying to contact them for over a week to return an item and get a refund and I either get no repsonse from them or just get fobbed off on the chat Probably going to be taking this further with my bank because they are breaching all consumer laws I would not recommend buying anything from them The sword I ordered from them they actually bought from another company and sent to me because all of the documents were attached to the box order number 18283
K

Poor quality zero response to all communication

The quality of the sword delivered is terrible Markings hilt - this should have never passed QC I have been trying to contact Swords Kingdom for weeks as I wanted to return the item but there s absolutely no response to emails and WhatsApp messages I do not recommend
R

A complete scam of an alleged business

A complete scam of an alleged business Ordered a sword on November 15 2023 Never received it After waiting about a month with no communication from these thieves I attempted contact Used their supposed live chat on their site and clearly a bot or whatever assured me they were on it and gave me a tracking number which was never registered It is now February of 2024 and after two other occasions of contacting their bogus chat and being assured they were sending and later re-sending the sword I filed a fraud charge with my credit card company They are nothing but liars and thieves and stole 200 from me DO NOT BUY from this FRAUDULENT BUSINESS
D

Thieves

Worst company Repeatedly lied about my order being dispatched Ordered 2 items and only received the one Repeatedly chased up my other item yet no response and being removed from chat function on their website Disgusting service Nothing but thieves taking peoples money and not delivering the goods Just stole 65 off me
B

DONT BUY FROM THERE - Wrong order no answers

UPDATE 21 03 24 They ignore any messages so now I get my family lawyer active and I will take from them what is possible for fraudulent activities Let s see how long it will take but I will definitely update here once in a while A wrong order was placed I contacted the Seller and we agreed on them changing the Swords to what I wanted I have the proof in my E-Mail account Since the wrong Sword was delivered and I sent them a picture of it asking for options to fix this mistake I NEVER ONCE got a reply I now wrote them a last time and if there is nothing happening I will get back to them with my lawyer since they didn t fulfill the agreed trade
O

AVOID AT ALL COSTS

AVOID AT ALL COSTSI placed an order for an item costing 300 00 and have received no correspondence or update I have emailed various contacts at the company messaged via WhatsApp and their chat service and nothing is happening I have requested a refund and this has not even acknowledged or processed I will shortly be submitting a request for investigation by Trading Standards and will commence a claim shortly DO NOT ORDER FROM THESE AMATEURS

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