Tectake Reviews

The units arrived and were not brand

Only 2 boxes have arrived We can t make 2 chair needed for today

SERVICIO AL CLIENTE Y ENTREGA DEFICIENTE - POOR CUSTOMER SERVICE AND DELIVERY

The units arrived and were not brand new within two months rust started to appear at all the welded joints and continued to become increasing rusty throughout both the two chairs and the table including legs joints and surfacesThe company offered to replace the defective parts but as every surface is going rusty how can the offer that The unit needs replacing in its entirety

Terrible service

SERVICIO AL CLIENTE Y ENTREGA DEFICIENTE - Transcripci n de la comunicaci n enviada a Tamara Tectake Espa a respecto al servicio al cliente deficiente recibido 1 HECHO Tamara Tectake Espa a afirma que es m s f cil preparar un correo electr nico totalmente nuevo para responder a mi correo electr nico Esto es a pesar de que necesita ingresar mi direcci n de correo electr nico cada vez en lugar de simplemente hacer clic en RESPONDER al correo electr nico que acaba de leer 2 HECHO - Tamara Tectake Espa a dijo que GLS Espa a no ten a mi n mero de tel fono Esto es a pesar de que mi n mero de tel fono espa ol se muestra claramente DOS VECES en mi orden de compra original de Tectake Espa a consulte el archivo adjunto 3 HECHO Tamara Tectake Espa a ahora ha cambiado de opini n y dice que la direcci n de entrega es incorrecta Esto es a pesar de que mi direcci n de entrega correcta se muestra claramente DOS VECES en mi orden de compra original de Tectake Espa a consulte el archivo adjunto 4 HECHO - Tamara Tectake Spain me envi los detalles de entrega que GLS Spain retiene Estos muestran que la NICA diferencia es que el pa s se muestra como Spanien y no como Espa a Esto es a pesar de que mi direcci n de entrega correcta se muestra DOS VECES en mi orden de compra original de Tectake Espa a GLS Espa a o Tectake Espa a escribieron el pa s equivocado Usted es libre de aclarar qui n cometi este error y lo contar en consecuencia en mi actualizaci n de revisi n de Tectake Spain Trustpilot Esto sugiere que GLS ESPA A una empresa de mensajer a nacional espa ola despu s de haber recibido el paquete en ESPA A no puede descifrar Spanien significa Espa a y no pens en telefonearnos ni a Tectake Espa a ni a m 5 HECHO Tamara Tectake Espa a dijo que mi paquete se entregar a el 6 de marzo de 2023 El paquete no se entreg 6 HECHO - Tamara Tectake Espa a ahora dice que NO TIENE CONTROL sobre cu ndo GLS Espa a entregar mi paquete Esto es a pesar de que Tectake Espa a ELIGI utilizar GLS Espa a una empresa con una calificaci n de Trustpilot de 1 2 POOR CUSTOMER SERVICE AND DELIVERY - Transcript of communication sent to Tamara Tectake Spain regarding poor customer service received 1 FACT - Tamara Tectake Spain claims it is easier to prepare a totally new email to reply to my email This is despite you needing to input my email address every time rather than just click REPLY to the email that you have just read 2 FACT - Tamara Tectake Spain said GLS Spain did not have my telephone number This is despite my Spanish telephone number clearly being shown TWICE on my original Tectake Spain purchase order - see attachment 3 FACT - Tamara Tectake Spain now has changed her mind and said it is the delivery address that is incorrect This is despite my correct delivery address clearly being shown TWICE on my original Tectake Spain purchase order - see attachment 4 FACT - Tamara Tectake Spain sent the delivery details GLS Spain hold to me These show the ONLY difference is the country being shown as Spanien not Espa a This is despite my correct delivery address being shown TWICE on my original Tectake Spain purchase order Either GLS Spain or Tectake Spain typed the wrong country You are free to clarify who made this mistake and i will account accordingly in my Tectake Spain Trustpilot review update This suggests GLS SPAIN a national Spanish courier company having received the package in SPAIN are unable to work out Spanien means Espa a and did not think to telephone either Tectake Spain or me 5 FACT - Tamara Tectake Spain said my package would be delivered 6 March 2023 The package was not delivered 6 FACT - Tamara Tectake Spain now says she has NO CONTROL over when GLS Spain will deliver my package This is despite Tectake Spain CHOOSING to use GLS Spain a company with a Trustpilot rating of 1 2

Bought ratan outdoor set just over a

Terrible service They send items with terrible quality and write that the item is only supposed to last for 30 days After 30 days you are stuck with their terrible product I want my money back

la mesa no queda recta y atencion al

Bought ratan outdoor set just over a year ago Table is falling apart Holes in it Contacted tectake They claim it s wear and tear on an outdoor table which was also covered most of the time Bad service bad quality

Disappointed Customer

la mesa no queda recta y atencion al cliente fatal no recomendamos para nada

Do not buy from this company Poor quality and even worse service

Hi I have been sent a feedback request on their service and I have not even received my goods My order was placed on the 4th August

The item arrived damaged

Do not buy from this company I bought two shelves from them via Maison du Monde and both arrived faulty chipping paint and corners holes in the middle of the shelves etc They took a very long time to reply and then told me I had to return them at my own expense Their customer service is terrible and they pretend not to see faults in the pictures you send them and give you poor resolutions I will never buy from them again

Disgusting service and an awful product

The item arrived damaged The company only gave a solution 12 days after I informed them of the received damaged item which was already too late for the purpose of the purchased item I had to pay the return costs which are nearly half of the price of the item Never again with this company