Teleflorist Reviews

Flower Delivery Ireland – Order flowers online before 3pm Mon-Sat to send flower...

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 140 reviews

Teleflorist receives consistently high ratings for ease of ordering, delivery speed, and visual appeal of flowers. Customers frequently highlight the platform's user-friendly website, reliable on-time performance, and strong customer satisfaction. Conversely, a recurring theme of negative experiences centers on significant quality discrepancies, where delivered bouquets do not match online photos and contain wilted or insufficient flowers. This has resulted in multiple cases of damaged goods, incorrect or missing items like chocolates, and unresolved complaints, particularly around high-stakes occasions like Mother's Day and Valentine's Day. Such high-profile failures have led to a substantial number of one- and two-star reviews accusing the service of being overpriced for the poor value delivered.

What customers love
  • Easy ordering process
  • Beautiful flowers
  • Helpful customer service
Common concerns
  • Poor quality flowers
  • Not as described
  • Missing items

Last updated 1 week ago

I

Totally disappointed

Flowers were delivered on the day promised and the number of flowers ordered was correctly delivered for that i gave them 2 star but rest all is shambles The bouquet in the picture is much fuller My message was never printed on greeting card I payed for a valentine baloon which was quite big in picture but the Baloon that was delivered was different then the one I ordered and quite small List is long Disappointed Better go and buy from local florist Waste of time and money
R

Nothing like the flowers ordered

My husband ordered a bouquet of flowers for me for Valentines day and we were very disappointed with the flowers that arrived They arrived in a LARGE box with no water and nearly dead He said they looked nothing like the flowers he ordered He would have been just aswell picking them up at the petrol station it would have been alot cheaper and nicer He will never ordered from here again
C

Never Again

Ordered flowers on 13 of February 2024 for valentine day to my girlfriend they never delivered on valentines the DPD delivery sent the email that they will deliver at 12 to 13 hours that day but nothing On the 15 they send another email said they will deliver at 11- 12 hours which they did The flowers squashed and not even flesh l email them explaining all this and that l need my monney back but never reply Never again
B

Seriously underwhelming

I ordered a bunch of flowers for my wife for Valentine s Day and to say we were disappointed is an understatement The flowers were presented in a box and not as the expected bouquet When placed in a vase they were awful Today two days later they have finally bloomed and are about 30 of what the picture suggested For the price paid I could have got three bunches of flowers at any supermarket or petrol station Won t be using this shower again and advise everyone to avoid at all cost
N

Very disappointed in my order

Very disappointed in my order Flowers were not even nearly anything like in the photo Got them sent to me ma for her birthday and when I seen them I was shocked Ordered the large bouquet I d really hate to see the small version Advice to anyone thinking of buying go elsewhere
C

Wrong delivery date

I ordered flowers to be delivered on Saturday 9th Mar 24 however they were delivered on Friday 8th no chocolates either Very unprofessional 881649609 consignment number
S

Dead lacking in actual flowers

Ordered flowers for my Mam s birthday In February not only did they not look anything like the photo they were wilting I emailed customer service to be fair they were swift with their response and agreed to send out fresh ones the following week Unfortunately the new set were fresher but seriously lacking also I would not order fromThis company again as whilst I don t expect the flowers to look exactly like the photos they should at least be similar fresh Very disappointing
M

Flowers delivered a day early

Ordered flowers with free chocolates for delivery on a Saturday for Mothers Day No delivery available on Sunday They delivered the flowers a day early Friday and without the free chocolates Flowers were left in a box on steps outside the door Easily could have been stolen Customer service were not available to discuss as it was the weekend When they did eventually respond to my email they came back with a generic template response about tracking orders etc so it was evident they didn t even read my email properly After further emails they came back to say their T Cs allow for early delivery in the interest of safety These T Cs seem possibly to be old Covid lockdown terms they are using as an excuse They offered me refund of a whole 2 And 15 off next order lucky me Overall not a terrible experience as she did get the flowers and they were nice but the service was unprofessional and unreliable with a low standard of customer service I ll stick with a local small flower shop next time
C

Flowers were ordered before Mother s

Flowers were ordered before Mother s day No option to deliver on the Sunday so I chose Saturday Flowers did not arrive I got no confirmation email and there was no one working on mothers day to contact The live agent hours are Monday to Friday but on the Monday no live agent was available I got my first reply on Tuesday which state they could not find my order details Thankfully the flowers arrived on Monday but ruined the Mother s day surprise
K

Very disappointing

Recently sent flowers to a friend of mine to congratulate herself and her partner on their engagement My friend sent me a thank you message with photo of the flowers When I saw the photograph I was honestly so embarrassed by the bouquet that was sent by eflorist to them It Looked absolutely nothing like the picture of what I ordered It looked like whatever flowers were leftover that day were used and for the price of it there was very little in the arrangement I really wanted to send something beautiful to my friend as she loves flowers What a massive disappointment To add to it this is the second time something like this has happened while using efloist over the years I honestly will not be using them again and would not recommend them to anyone Not worth the money 2 stars only as their delivery was on time
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