Tforcelogistics Reviews

They do not deliver to apartment

They do not deliver to apartment buildings After seeing my package was out for delivery I expected it within the day but came to find it was marked as undeliverable due to denied access This was obviously a lie as the same day TFORCE claimed to be attempting delivery I also received a delivery from Amazon The Amazon driver was able to use the keypad at my apartment building and I was able to allow them access to my building The next day TFORCE again claimed to be out for delivery and again claimed to have been denied access to my building At the end of day two my package was marked as return to sender I checked the front of my building and our mail room there was no pick up slip left by the delivery driver The fact that their drivers are not trained on how apartment buildings work and do not allow for later pick up is so strange When I contacted their customer service I was told once packages are returned to sender it is out of their hands When I asked why my buzzer was never rung or why I was never called to grant building access I never received a response

My package showed at the jessup

My package showed at the jessup facility in Maryland However I m being told they do not have any packages for me After reading reviews I see it s a trend with packages going missing and no follow up

they do not deliver items

they do not deliver items watch out authorities need to be aware of this

Tforcelogisitics is a joke - UPDATE

Tforcelogisitics is a joke - Best Buy made a terrible mistake using them to ship an item that was purchased on Nov 28 2023 - according to Best Buy this was the fastest shipping method Attempted delivery was 3 days later on Dec 01 2023 - waited until 9pm - got a message from shipping company bad address - I have lived at this address for 70 years - other companies have no problem finding me - Now Dec 04 2023 and still no parcel and no indication of a delivery time - contacted Tforce 6 times now without a viable response Supposed two day delivery is now SIX days - Tforce appears to assume NO responsibilty Extremely bad experience Dec 04 2023 - Asked again for address - holding 500 parcel hostage while they try to figure out what to do - NO response as to new shipment date tracker number - now Dec 05 2023 and still no feedback from Tforce - called customer service and basically was told too bad - we need your phone number AGAIN - seriously thinking now of lawsuit

Nonexistent customer service and theft

Nonexistent customer service and zero accountability Rampant theft I have had many deliveries from StockX Never an issue or delay when UPS or FedEx was the company tasked with delivery after authentication However whenever packages are delivered by this company my shoes never arrive or become lost during shipment from their facility The company s use of independent contractors seem to have contributed to the theft of packages The management offer no accountability apology or remedy for the issue You can literally see a timetable of when your package was stolen The company is either complicit in the thefts or don t care about the issue It has been two weeks and no one from management has contacted me concerning the incident

I ordered a product to give to my

I ordered a product to give to my Father in Law for Father s Day- before he went back overseas but they delivered my product to the wrong address After the first 2 trouble tickets they sent me pictures of the product delivered to the wrong address and continuously assured me that 1- They had done their part 2- I was at fault and 3- To refer to the picture of the delivered product I had to send several emails all with brand new customer support tickets as I was instructed to do at the end of each email along with being told I had received my product Even after calling and being promised they would get back to me it s been a week since the call and nothing The craziest part is that they have delivered to my house from the same site on 3 separate occasions this year alone The address is saved on the site and if they take pictures of deliveries then they could easily just look at the home in the 3 other deliveries and see they messed up Their customer service is horrible I d much rather have my packages delivered by USPS At least they know how to properly follow a gps

My package was delivered to the wrong address and they offered nothing

My package was delivered to the wrong address When I informed them the same day that I hadn t received it even though I was home it took them a day to send me the picture of the proof of delivery I then informed them that the picture was not my front door - different color and material as well All they replied with was Sorry We ll get back to you The next day the recipient called me telling me that they had my parcel and brought it to me - I was very thankful When I informed TForce of this I heard nothing No we are glad to hear you got it despite our mistake I was never offered compensation if I wasn t able to get my parcel which they should have if it ended up stolen I ordered items through Mountain Warehouse and I would advise them to not use this company