The-online-shopping-company Reviews

the-online-shopping-company.co.uk
2.48
40 reviews
Poor Rating
Based on 40 user experiences

Rated 2.48 out of 5 by 40 Happy Customers

22.5%
10%
10%
7.5%
50%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 40 reviews

The majority of reviews report deeply negative experiences with The-online-shopping-company, primarily concerning scams, non-delivery of items, and unresponsive customer service. Several reviews detail orders not arriving, items not matching descriptions, and difficulties obtaining refunds. Conversely, a smaller number of reviews praise the company for fast delivery, quality products, and good customer service. The overall pattern indicates significant issues with reliability and trustworthiness in most customer interactions.

What customers love
  • Great product quality
  • Discounted items
  • Helpful advisor
Common concerns
  • Rogue sellers
  • Difficult refund
  • Misleading listing

Last updated 1 month ago

B

Rated one star because there is nothing

Rated one star because there is nothing lower Ordered 2 brand name sandals Got 2 no-name sandals that were different sizes They offered a 5 return Not honorable or honest Most frustrating online shopping we ve ever experienced Do not give these people your time or money
T

Don t buy they are rogue sellers

Don t buy they are rogue sellers they promise you no hassle returns I have been sent trousers that are not the correct size and are terrible halitosis 9 e-mails later they have done the same we will refund you 10 but keep the item to be fair the item is rubbish so no benefit They have now given me a returns address in China and have said if it arrives damaged I won t get a refund the postage will be the same cost as the item You just know that they will say the trousers were damaged in transit This is a scam don t waste your money there should be international controls that stops these rogue sellers
R

SCAM ALERT

SCAM ALERT - YES minus I prided myself in helping others from getting scammed online But low and behold I ve been scammed myself so please stay away from this company or similar site name I even emailed for an update on delivery that did not arrive they replied within 5 minutes with an alternative date and time but yet again did not arrive they make everything look genuine with tracking reference etc but they only take your money and nothing arrives even though only good reviews are found even on trustpilot
M

VERY ANNOYED

I would give zero if I could This business needs to stop their annoying emails you cannot unsubscribe to I once found them via Facebook and was interested in a cosmetic product I added it to the cart but thankfully checked reviews so changed my mind For months I get almost daily emails telling me I have items in my cart and offering discounts I can t unsubscribe and have sent several emails to the company - no response I reported them as spam several times too SO ANNOYING AND OBVIOUSLY DESPERATE FOR SALES
M

Scammers

I have been waiting for an outfit from Oct Excuse after excuse couldn t track parcel told me they sent a replacement Absolute crap xmas eve and Still no outfit NEVER EVER USE THIS COMPANY
L

ordered coat December 2023 thought it

ordered coat December 2023 thought it was mountain warehouse not received it but tracking stated delivered tried contacting company but no reply
S

Bough a size XL which turned out to be

Bough a size XL which turned out to be XL if you re a person of restricted growth Total refusal to offer refund exchange NEVER purchase from this shocking bunch is my advice
R

Sadly I ve been scammed

Sadly I ve been scammed Posed as Sports Direct on Facebook I thought I d bought Nike Trainers on 29th December 2023 and to date nothing has been received although they have advised the item was delivered last week To whom we have no idea but we were in and waiting for it Now having to report via the bank AVOID
B

Liars and crooks

The item was bought and paid for It didn t arrive after 25 days despite being assured it would The tracking said it had been delivered 2 hours before the actual time for delivery They first offed 70 refund and have now agreed a full refund in 12 days I received a refund from my card company instead
C

Pure N Sun

Pure N Sun - ordered after seeing on Tik Tok - was advised delivery could take a month I was unable to track and every time I queried they reassured me that they would fix the tracking 2 months later and numerous emails I complained to Pay Pal who contacted the company and they advised it had been delivered Will never use them again and I have absolutely NOT received the goods

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