Thehealthhouse Reviews

Ordered protein powder on the 17th of

Ordered protein powder on the 17th of april It s now the 17th of may but still nothing has been delivered I have contacted them multiple times They told me it s on it s way It s been on it s way for a couple of weeks now

they will get your order wrong then ignore you

this is my second time ordering from HH and its also the second time they have not completed an order first time was 3 years ago and was finally resolved i received a refund on the condition i remove my negative feedback online hence how they keep there ratings up on my current order my order has been delivered to the wrong store i am not willing to travel to a new store when there are two on my doorstep i have tried making contacting with email telephone and social media but all is ignored i have suggested a refund or for my order to be available to collect from the store i nominated for collection i would stay away from these guys online it is starting to feel like a scam i would use either bol com or xxl nutrition EDIT-After contacting the instagram page several times i manage to get a response which then resolved my order getting delivered to the correct store I am grateful it got resolved but i would still not recommend shopping online with health house they do not have the ability to correctly manage orders and they have zero customer service skills Also be aware their online prices do not reflect their in-store prices so shop online to save money will be a headache shop in store to save a headache will cost you more money

Ordered brand RECODED FIT MEAL Vanila

Ordered brand RECODED FIT MEAL Vanila but 10 days later received their own brand product which they alway push in their store Been a customer of them for a long time but probably will need to switch to other supplier

Refund Not Processed

I ordered a product but the shop later informed me it was out of stock and offered alternatives I immediately declined and I requested a refund but they ignored my emails After contacting them on Instagram they promised to check but never followed up Despite multiple attempts one month later I still haven t received my refund or any update

4 out of 5 stars

I recently ordered from this company and I had a positive experience overall They offer a good variety of protein shakes which tasted great and were of high quality Their sport goods selection is decent with reasonably priced products that are reliable The ordering process was smooth and my package arrived promptly Although their customer support response was slightly delayed they eventually resolved my query satisfactorily I recommend this company for those seeking protein shakes and sport goods

What i like about this shop

Best service Always when i need advices always they help me with everything and they give you all them time to let you leave with a happy face and with the best supplements

Good Store and online service

What i like about this shop because i always come in the last minute to buy something they always stay with me and explain everything to me and help me and never let me feel that i amnot welcome I love the way how they treat them clients

Best service in the webshop

Good Store and online service I first bought 4 products Pre-workout Whey Protein Amino Acids and some sauces I got them in a short time with some small gifts to let you feel welcome