


Based on authentic user experiences
GDEM
6737 reviews
N/A
9 months ago
Worst possible service
This is a company run by bots As a Netspace iinet customer for decades the sale of the email service has been done for greed alone with no regard to ongoing customer service Trusting a company such as Messenger would be complete folly and is to be avoided at all cost
Kevin Bovill
6737 reviews
N/A
9 months ago
This is THE worst bunch of corporate
This is THE worst bunch of corporate bandits I have ever encountered Could everybody PLEASE lodge a complaint with the Telecom Ombudsman They need to be put out of business
Cherie
6737 reviews
N/A
9 months ago
Thinking Messaging Company Don t
After being migrated from iinet the messaging company has lost my emails prior to Feb 2024 After multiple calls and emails over 2 months the issue still isn t resolved Don t even consider using this company I only remain atm to try to retrieve my lost emails for business Terrible supplier I was told many other customers are experiencing the same issue
KR Anderson
6737 reviews
N/A
9 months ago
If you have a choice do NOT use
If you have a choice do NOT use messaging co The name on our account is incorrect - I have given them screenshots of the correct name and they will not change without me running around getting certified copies of documents of the person whose name it s in I have asked them to go back to the company that gave them the incorrect info and they will not do - it s not their problem When they reply to me they address me with the name that is incorrect - incompetent and rude
Jan
6737 reviews
N/A
9 months ago
Don t Stay with THE MESSAGING COMPANY
After being with Westnet for many years we were told that we had to change to the Messaging Company which we did Now we can t open emails problems with sending and receiving and to top it off now have to pay for the extremely poor service Once we have other issues sorted we will be changing service providers This TMC is probably the worst and untrustworthy Possibly will be a Telecommunications Industry Ombudsman issue WA
ozral
6737 reviews
N/A
9 months ago
If i could minus rate them i would
If i could minusrtate them i wouldAfter nearly 30 years of continuous email services from adam com au and subsequent owners Internode Iinet across a number of family and business accounts my services were all transferred acrossuseless idiot bots who provide no human support failure to provide mail service and now finally im trying to renew my subscription and i find the account has been cancelled this is despite me sending s message a week ago to ask fir the status if all our accounts and a method to pay i was told to go online Avoid this firm like the plague You simply cannot get help and the bits go around in circles
Maggie G
6737 reviews
N/A
9 months ago
I m so annoyed with iinet moving us all
I m so annoyed with iinet moving us all over to this useless company A lot of people have had their emails suspended today You can t get to talk to a person I sat on the phone for 40 minutes only for their voice person to say nobody is available to help you goodbye I m so angry Getting myself a Gmail account for now until I transfer phone and internet to another provider Good luck everyone you re going to need it
David
6737 reviews
N/A
9 months ago
The Messaging Company
The Messaging Company - Since IINET and other ISP s dumped their email product and allowed The Messaging Company to take their addresses the scammers started Yesterday multiple emails were sent from a valid IINET email address asking for Apple Gift Cards to be purchased etc As this email account had just had a new secure password set only The Messaging Company had access to it
Dr Graeme Williams OAM
6737 reviews
N/A
9 months ago
I moved from ozemail
I moved from ozemail to iinet and then to this mob I have lost all my early emails including ones from my late daughter and not only that I keep getting told I am at 94 capacity and need to upgrade An awful company that shouldn t be in business
Sheila Seppelt
6737 reviews
N/A
9 months ago
I didn t even want to give it 1 star
I didn t even want to give it 1 star I paid upfront for a 12 month subscription but they have disconnected my iinet email address It is impossible to connect in any way or form with this sham of a company Iinet should never have transferred their email customers to this non existent service S Seppelt