Thepotterypeople Reviews

Great from start to finish

Buying a wheel was a great experience from start to finish Best price in the UK including delivery and flawless customer service Very satisfied

Great company to buy from

Great communication from these guys and also messaged after the sale to see if I was happy with everything Great service and great kiln

Good service and price

Best price for the wheel I was after and with free clay to get started The offer of ongoing support is appreciated

I ordered an Ikon kiln

I ordered an Ikon kiln There were some issues getting a confirmed time frame and it didn t arrive in the day it was supposed to But none of this was the fault of The Pottery People They did their best to chase and find out what had happened There was no huge issue it just wasn t put on the lorry for delivery I had a difficult time with it as this is my first ever kiln Billy was great though and did endure a million emails from someone with Autism who had to deal with something unexpected He was really kind and patient The kiln came with furniture and some bonus goodies I definitely found it here at the best price I would use the company again for big and small purchases Billy kept comms going at the weekend when every other pottery company I ve dealt with are closed So I really appreciated that as for me it was a huge purchase and I was worried Again none of it was their fault I wouldn t hesitate to recommend them for aftercare and great advice in choosing your pottery purchases They do know their stuff

Good company

Talked me through the whole process from deciding on the best kiln all the way through to installation and my first firing - which is on now

Great customer service

Great customer service Billy was very knowledgeable and helped make the process of choosing and buying a kiln wheel very easy including Pre and Post Installation help Would thoroughly recommend to anybody thinking of setting up

Pottery Wheel Order Experience

I ordered a Shimpo pottery wheel from The Pottery People and received fast and great communication and support from Billy throughout Even though we encountered an issue on delivery we live up a narrow lane that some lorry drivers don t like coming up and a re-delivery was needed Billy was fabulous in getting it through to me as quickly as possible

It was time for me to invest in my

It was time for me to invest in my first kiln Lots of research later and I d decided the iKON v61GRX was the one but where to buy it from More research The pottery people came out head and shoulders above the rest responsiveness to commutations clear answers and a great price Having now received the kiln and ancillary items it all went to plan Very happy to recommend Billy and his team indeed I already have Thank you