AI Review Summary
Based on 66 reviews
Customers consistently praise The Rum Company for its extensive rum selection, fast delivery, and excellent customer service. Many reviews highlight the well-packaged products and the informative website. A recurring positive theme is the high quality and variety of rums offered. The overall experience is described as seamless and enjoyable.
What customers love
- Great product quality
- Fast delivery
- Helpful customer service
- Excellent packaging
Common concerns
- Expensive pricing
- Subscription wait
Last updated 1 month ago
R
r a lloyd
Terrible website There is no search function at all If you want a quick purchase of a favourite brand go somewhere else This is more for novelty shopping and presents If you know rum it is a waste of time I just gave up The Rum Company have reported this review as fraudulent because I did not make a purchase even though the point of the review is that I have been unable to make a purchase because they have no search function on the website that is visible on my browser Safari on both Mac and iPad Make of this what you will
S
Stephen Wilds
Not received it yet
I can only agree with what one other person has said awful website no search function what so ever Tried browsing on two different dates and nothing
C
claire raraty-squires
I purchased the spiced rum gift 12x 50ml bottles taster set
Purchased as a gift When it arrived and I saw the box and contents in the flesh I felt it was rather over priced pretty but overpriced
S
Samantha Tuckett
Strange subscription model currently in a month long wait from payment to receiving first box
Got an email requesting a review before I ve even received my subscription order Ordered on the 1st of the month and won t get my first order until around the 7th of the following month which is very bizarreSpoke to somebody on live chat that explained that to me as it s unclear Suggested that they d be improving their system in the future but launched the subscription model without being able to ship them out when initially ordered Makes no sense My husband wants to try different rums so I ve continued with the order and now I m in the month long wait from paying for the subscriptions first month to actually receiving it if I hadn t contacted them and changed the date of payment then I d be making another payment before I received the first box The product may well be worth the wait but in my opinion if it wasn t for my husband wanting to try different rums and the limited amount of legitimate alcohol subscriptions available I wouldn t have paid up front for something that I wouldn t get for a month I d expect the payment to be taken on despatch or for the order to be shipped shortly after paying and then reoccurring on the same day each month We shall see how it goes But leaving a review for people of the future that are also feeling a bit confused about the subscription model
H
Heinrich Lechner
The Beckford s Rum Caramel tastes very good
The Beckford s Rum Caramel tastes excellent just as we got to know it in England However it is a shame that we in Europe are unable to exchange our services due to national egoism and stupid shortsightedness 2 bottles of rum cost GBP 55 98 For transport and customs we had to pay another GBP 44 99 and 44 97 i e 150 of the value of the goods
C
Charlotte
spiced rum advent calendar
I bought the spiced rum advent calendar as a gift for my partner He s really enjoying it so for a great range and presented really nicely Only problem we ve had is one of the bottles didn t have a label Luckily it was only one so we managed to figure out which one it was Other than that I m really chuffed it and so is my partner we ve had a lovely time opening it every day
T
Trudi Ferris
Rum joy
What a joy to receive these bottles of mango and pineapple flavoured rum This club is ideal as you get to sample different types of rum and decide if you like it before purchasing the full sized bottle Worth the membership fee I m going to enjoy receiving more samples
L
lee
Wonderful gifts
Bought a set of Welsh rums for a 50th birthday for a Welsh friend He was blown away by how beautifuly it was packaged and he never knew they existed which made it even more special Looks so impressive and expensive Arrived in perfect condition and on time Will be my go to site for future gifts
M
Mand Miles
This Rum is amazing
This Rum is amazing I ve bought it on a few occasions The customer service is amazing Recently had a lost parcel and they were really quick at dealing with the issue and made sure I received my purchase Sure the rum is a little more expensive than your usual supermarket brands but it s sooo worth it DeliciousThe Caramel Rum is my favourite we also bought the gift set which is really well presented and nice sizes of bottles love the cards in there with infomation too
J
Jo Philpott
Norfolk Rum no better Rum
Always a joy to see the Norfolk Rum stand at the local farmer s markets My husband is a whiskey drinker and myself a gin lady but the dark spice rum is our go to Friday night drink It s the best on the market we even gifted to friends in the USA recently I also very much enjoy the honey and vanilla rum whilst my husband enjoys the Navy strength