Ticketbar Reviews

Excellent Customer Service by Ms Magdalena of Ticketbar

I want to show my high appreciation to Ms Magdalena who has handled my request professionally and super efficiently I ordered online Lisbon cards for me and my friends and we will soon be going to Lisbon Yet I wrongly inputted my email address in a hurry and hence the relevant vouchers were sent to the wrong email address I then sent email to Ticketbar for help Within the same day Ms Magdalena has responded to me and re-sent the vouchers to my email address I am grateful for her prompt response and helped me to resolve the matter Really appreciate that

no tickets

Hi I bought tickets to Alcazar IN SEVILLEand l haven t received the tickets please contact me asapthe Email for customer service is not working and they did Ticketbar contact me and they solved my problem in less than hour Thank you for the professional service

Excellent service

For our family we booked several tickets for different sites upfront for our trip to Rome Booking is easy and the confirmation is clear and offers all the right information you need On the spot we were welcomed and had great guides Just check your spam box for your confirmation because as we didn t we accidentally booked the same excursion twice We showed our double tickets at the ticket office and we just heard that our second booking will be refunded That s what we call excellent service Well done Ticketbar you have your affairs in top order

Excellent service

We bought a package with Ticketbar for 2 in Barcelona and then found that tickets for the Sagrada Familia were not available when we were going to be there Very upset at the time thinking we had wasted our money and I sent an email to them to complain Within a very short time I received an apology and an upgrade offer for the day we needed to do the visit We had a great time with the whole package Hop-on Hop-off bus for 2 days Sagrada Familia cathedral Park Guell An excellent service from Bruna at Ticketbar Will use again

Very flexible in the case of vis mayor situation

There was a vis mayor situation in Barcelona and the team was really nice in helping with the tickets reserves we did not want to risk it to go to Barcelona due to continuous riots on the streets especially with a 10 month old baby and they were very understanding and responseful

A very satisfied customer

The buying experience was OK fast and everything all right Then because of bad temperature I asked for a partial refund One day later I had a positive answer I am very impressed by the quality of customer service Thank you very much to Ticketbar and his staff Bernard

We booked a 2-day bus tour when

We booked a 2-day bus tour when visiting Barcelona recently There were protests happening at the time and the bus company suggested I buy a daily ticket with them because they could not guarantee that the bus would be working the next day and to request a refund from Ticketbar I contacted Ticketbar and provided the receipts that I purchased from the bus and they sent me a refund no questions asked The customer service is fantastic they answered my request the same day I would recommend them to family and friends Completely satisfied

The ticket bar system is so good and

The ticket bar system is so good and fast as I understood you are trying to help each of us as soon as possible Now we have a small problem with la Sagrada de familia tickets due to system failure I wish we will solve this problem and our Barcelona holiday will be perfect with your support and help