Toolstation Reviews

Gereedschap voor de professional - Toolstation

3.57
134 reviews
Great Rating
Based on 134 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 134 reviews

Toolstation receives consistent 5-star ratings across numerous reviews, with customers praising fast and reliable service, competitive pricing, and helpful staff. Many reviews highlight the ability to quickly locate and purchase tools, both online and in-store, with efficient pickup and delivery options. Several customers appreciate the knowledgeable staff who assist with finding the correct products. A recurring theme is the value for money, with frequent mentions of the best prices. Some negative reviews point to issues with delivery accuracy and damaged goods, but the majority of feedback is overwhelmingly positive.

What customers love
  • Fast delivery
  • Great product quality
  • Best prices
  • Helpful staff
  • Easy ordering
Common concerns
  • Defective items
  • Poor delivery service
  • Wrong items delivered
  • Bad customer service
  • Damaged packaging

Last updated 4 hours ago

D

Needs bigger assortment and cuts should

Needs bigger assortment and cuts should be more precise 1meter must be 1meter not 1 05
S

A good tools store but

A good tools store except the think that you increase the prices with several percents from one catalog to the next one
B

Good service but oversized box

The order arrived fast and well however in an oversized box Toolstation should really look to use less waste in its operations
T

Broken items

Broken items I try to contact them and no answer Edit received reaction after comment on trustpilot Waiting for the replacement to ship
R

They send the parcel to a different

They send the parcel to a different address that the one I choose I didn t get any answer back about my complaint or any gesture
A

Average

I ordered 2 white light lamps they delivered 1 white light lamp and 1 yeallow light lamp and this yeallow light lamp has 3 bulbs 2 of which give white light and 1 bulb gives yeallow light Ik heb geen zin om terug zenden
G

Toolstation

Scunthorpe branch are amazing but stock is always a problem If they could get this sorted out it would be 5 stars As caretaker of 28 bedrooms and a church I have started to look for other outlets
J

I ordered and the it was wrong items

I ordered and the order came quickly BUT it was not what I ordered I then e had to send it back and I am still waiting for my order to come which has put a delay on my work Still awaiting order and hope it comes soon
A

If no other choice

Wanted to order 2 things One was available in the shop for click and collect the other was only available for delivery According to the website click and collect stuff should be ready in 15 minutes After 3 working days didn t receive any emails and went to the shop Apparently it was supposed to come from distribution center and I have to wait After 4 working days both items were sent from distribution center but one to my home address and the other to the store I find it a rather long processing time and it s very confusing to not have any messages from them for such a long time On top of that why not send both items to my home address or to the store Why create confusion
D

Not very accurate

I got the wrong item delivered to my house I had to make several calls to correct the problem The difference in knowledge between the phone operators was significant At the end I got the right product but it took a lot of effort and time

About Toolstation

Beste gereedschap & bouwbenodigdheden voor de professional. Meer dan 15.000 producten op voorraad. Laagste prijzen & snelste service. Alleen bij Toolstation!

United States

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