Toyota Reviews

New car experience

I ordered a Toyota Yaris Cross GX back in August 2022 I was informed at that time the vehicle would be ready for collection by June 2023 I have been waiting for this car for over 20 months now and informed it would be available to collect in June 2023 initially when the deposit was paid It is now January 17th 2024 and I still have not received my car I ve been promised dates that have subsequently lapsed and constantly being let down I have received approximately 10 11 dates for collection going back to June 2023 with promised dates that have failed to materialise December 2023 I was promised that it would be ready to collect towards the end of December then the beginning of January and every week since I am told it will be the following week the vehicle arrived at Fremantle docks at the end of December 2023 I have emailed Toyota Australia and spoken to the manager at Rockingham Toyota and I cannot even be provided with an explanation as to why I have not received the car yet I am now over the 8 months of the promised date of collection In my opinion Toyota really do not care with the comfort of knowing they have customers queuing up for their vehicles I honestly thought Toyota were leading the market in Australia before purchasing a vehicle from them Guess not I have since sold my car due to the promised collection dates I would NEVER purchase another new vehicle from them again Never had this problem with Nissan

Everyone today know toyota liar on

Everyone today know toyota liar on service and warranty 5 service and car cant even fix probably keep liar and liar experience from loyalty customer

The New Garden Snail

Toyota Motor Corporation -the new garden snail Ordered this car from CO-OP Toyota Hobart Tasmania in March 2023 and paid a 1 000 00 deposit In December 2023 I received a false word treat email from Toyota Sydney NSW telling me production had increased and my wait time had decreased expect your new car soon In March 2024 I got another false word treat from Toyota Head Office Sydney NSW stating production has increased and your wait time has decreased expect your new car to be delivered soon Yet the new car still hadn t been built in Japan OR France So how could me new car arrive soon Inbetween I got calls to buy accessories pack for my non existent car Toyota refused to lock in a build price on the day I paid deposit and ordered Toyota fixes the build price the day your car is built So Toyota don t give a toss if you wait two or three years for your new car to be built As you just pay the RRP in your country the day Toyota verify your new common as muck bulk-built modestly priced car is built Sixteen months on no new car Common as muck mass produced and distributed car is still on the waiting list in Japan or France to be built I applied for me 1 000 00 deposit refund plus savings interest today and am ordering another new car made by another brand from another country My first and last attempt to ever purchase a new common as muck cheap Toyota from the Toyota Corporation- as slow and as common as garden snails Today Thursday 13th of July 2024 I just got me 1 000 00 deposit back I lost 5 on 1 000 deposit x 15 months

I have used Chatswood toyota s service

I have used Chatswood toyota s service deaprtment 3 times every time they have tried to rip me off they were successful once They always offer you the most expensive repair option possible and they cannot even be honest when counting clips for the roof of your car My first experience was when I hads anelectrical problem with the wiring in my junction box a common problem in Lancruisers caused by blocked sun roof drains Instead of addressing the corrosion they sold me a new turbo for 6600 when there was nothing wrong with it To add inmsult to injury they did noit address the root cause of the oproblem the sun roof drains as any ethical repairer would hoing to exacerbate and facilitate the problem to require a 15 000 repair My second repair was for a oil pressure gauge that did not work they already knew about the problem with the wiring and within 2 hours of dropping my car off the namanger rang me and told me I needed a new engine Totally outrageous and unethical I told him it was ourageous and that I had just towed a three ton boat with no iussues i then told him to check mthe wiring The wiring ewas the issue Yet again they deliberately did not address the root cause of thr problem the sunroof drains I have taken the issue of the 6600 turbo robbery with customer support IOnitially thgey agreed that the turbo shoulkd not give out after 118 000 km in a new Sahara and that it should not matter that I had not had my car exclusively serviced by Toyota as long as it was serviced every 10 00km by a log book certified mechanic which it had i then awaited a response which took about 6 weeks they denied my claim and when i brought up that with the rep had already said that it should not matter that Toyota had not exclusively serviced my car and that the tech experts said the turbo should last more than 118 000 the rep said that she could not recall those staemnets I then said refer to the recorded coversations They nreplied that the conversations are deleted after 29 ndays They refused my claim stating that my mechanic had used cheap oil That was not the case I then went to my mechanic and had him write on letterhead that the most expensive synthetic oil was used That was the end of it I am now going to hire a social media manger to cause them sufficient p ain byu makinmg the public awaree of the fact that they aree totally unethical thieves whose sole purpose is to rob customers

I bought a 2022 glx CHR hatchback

I bought a 2022 glx CHR hatchback had fuel consumption problems middle of 2024 Been told it s my short distance driving was the problem by the dealership I totally dispute their diagnosis I have been driving the same distance since new now I have a problem If anyone out there has had the same problem I would like to hear from you I m not impressed with the service I ve received whatsoever I will never buy another CHR again I ll go back to the Corolla as they don t have any fuel consumption problems

Toyota Galleria Morley

I am extremely dissatisfied with my experience at Toyota Galleria Morley Within 24 hours of purchasing a car I reported a serious engine fault Despite notifying them so promptly the dealership knowingly sold me a defective vehicle The situation has only worsened as the manager Matt has been unprofessional and unhelpful throughout the process I was given the opportunity for repairs but when I received the car back the same issue remained unresolved Now Matt is refusing any further solutions and has rejected my request for a refund I am left without a car and with no resolution in sight This experience has been incredibly frustrating and disappointing and I would warn others to avoid purchasing from this dealership The lack of accountability and refusal to offer a refund is unacceptable

I bought a 2025 Toyota Corolla accent

I bought a 2025 Toyota Corolla accent sport sedan and discovered I will have to take out a subscription to use satellite navigation I would like to know what genius came up with this money making scheme absolutely disgusting I bought a new car and this is the treatment that I received to be ripped off and taken for a ride This is disgusting behaviour for a huge car company to treat their customers this way and they should immediately remove this ridiculous subscriptions I have nothing positive to say about Toyota

Excellent Purchasing Experience with Trevor Carsas Oldmac Toyota Springwood

I highly recommend Trevor Carsas of Oldmac Toyota Springwood for his expert knowledge of the range of Toyota vehicles his patience in dealing with our numerous questions his professionalism in not being pushy and giving us time to think about things and make a decision giving us invaluable tips in purchasing along the purchasing journey his great customer service his appreciation of our purchasing needs his excellent customer service and his polite friendliness My husband and I have a lot of respect for Trevor and highly recommend him to anyone looking for a new Toyota The staff at Oldmac Toyota Springwood were all generally very courteous each time we entered the premises We bought a car from Oldmac Toyota 20 years ago and it was great to do so again