Tracfone Reviews

Dishonest incompetent doesn t work

Can t answer calls on TracFone or sign in to Google Play with my gmail account Spent 3 5 hours on phone answering many questions and very difficult to get human to speak to I call from my land line and ask them to call me on my cell phone that won t let me answer when someone calls They call then hang up even though I give them my land line phone number to call me back on

Very bad customer service on telephone

Very bad customer service on telephone Called 5 times over 2 days and they disconnected me 3 times Could not understand what they were saying half the time They would not let me talk to a supervisor or an American I finally was beat down and lost all the minutes on my phone All I wanted to do was transfer the minutes and number to a new phone Very unhappy with the customer service

PHONE STOLEN TracFone cannot even find my number

PHONE STOLEN Bought new phone Refused to give me same number used profane language Activation on website is impossible unless you are already activated Charged debit card again and gave me unknown number 202-450-7089 Here my number you losers 45 days and no help Never do business with this company

Paid twice for the same month once for 28 57 then again for 34 04 on line then over the phone no refund given

Wow I paid twice for the same month first on a deactivated phone on line then again over the phone where the ehm foreign told me that I may need to call back about the first payment I have now about 10 times they keep lying escalating it to the refund dept who ll call you back in 24 hours no one called me back before that someone will call you back in 15 minutes no one called me back they re system is set up with AI that is about refilling and spending more money on a service that I won t EVER use again more and more wasted time energy and life space it goes on and on some company exploiting customers for more and more money which they know full well is a scam I had bought this service for hiking in the Adirondacks thinking that Verizon is better than my Mintmobile which is now T-Mobile this is getting worse and worse of course no one in this country answers the phone they ship it off to other countries no wonder American s aren t employed in real jobs anymore

BEWARE

I used safelink with tracfone I bought trac phones through other stores I would buy the 15 00 unlimited time on their site and never once was it added to my phone I would have to call them every month jump through hoops with someone overseas and spend 30 minutes or more trying to get the minutes I paid for I switched to Consumer Cellular for 4 more dollars a month you can speak to an American in the United States So when I tried to switch TracFone locked my phone and said I had to call them knowing I didn t have service I was without service for 3 days and they blocked me from the web site trying to get it unlocked Do yourself a favor stay away from TracFone

These guys are thieves shut them down

These guys are thieves don t ever use their services I give them -5 stars What they did to me is illegal and they should be shut down and prosecuted I m contacting the fcc my congressman governor and any other entity I have to

Horrible NonService

Horrible Service Phone volume low and phone not working because it got hacked but Tracphone refused to let me speak to supervisor and they refused to change my phone number even though my phone got hacked

Worst service ever

Worst service ever They took 4 days to figure out they don t support eSIM and finally they had the audacity to tell me to switch to different service if i want to use eSIM supported device So pathetic