Trailertrek Reviews

Tow bar Fitting Mobile Towbar Fitting - Trailertrek Towbars Ltd

trailertrek.co.uk
4.21
86 reviews
Great Rating
Based on 86 user experiences

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Rated 4.21 out of 5 by 86 Happy Customers

69.8%
10.5%
3.5%
3.5%
12.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 86 reviews

Customers consistently rate Trailertrek as excellent, highlighting professional, efficient, and friendly service. Reviews emphasize reliable, fast installations with knowledgeable staff. Many mention competitive pricing and high-quality towbar fittings. A few negative reviews cite errors and disputes, but most experiences are overwhelmingly positive. The company is frequently recommended.

What customers love
  • Fast installation
  • Competitive pricing
  • Reliable fitters
Common concerns
  • Incorrect parts
  • Dispute handling
  • Additional charges
  • Wrong towbar

Last updated 2 months ago

A

Shocking Customer Service - situation now rectified

Since writing this review Wayne has been in touch and rectified the situation I am please to say that the fitter successfully fitted the towbar at last week and I am very happy with the outcome Thank you for sorting this out Wayne Previous review Terrible Service especially from the Wayne the MD We needed to amend the fitting time on Thursday due to a problem with the key and they were extremely inflexible and refused to be at all accommodating Then they refused to fit the tow bar and still charged us the full 150 deposit Would never use them
M

Fitters were very Efficient and very

Fitters were very Efficient and very nolageble of there work came on time
S

Excellent fitter

Excellent fitter very professional and courteous Punctial and tidy
R

Real good quick friendly service

Real good quick friendly service I would recommend to anyone requiring a towbar to be fitted
M

Daniel was here as time stated

Daniel was here as time stated polite and friendly Fitted towbar with no hassle Will definitely use him again and can highly recommend him
D

I lost my deposit it s a one star

I paid my deposit on a 13 pin electric system to fitted to my car for Wednesday morning my car had to be recovered to the garage on Saturday because of oil pressure problems it was bank holiday on Monday so I waited till Tuesday morning to inform them of problems and not too cancel but re book and I ve been told I have lost my deposit and need to pay another deposit to book again
J

Quality Service above and beyond

I cannot speak highly enough regarding the service I have been provided with by Wayne and his team at Trailer Trek Coventry In short there was a problem with my car accepting the newly fitted towbar Following extensive investigations by TT and at additional cost to them it was evident that the problem was with my newly acquired Landrover Discovery and not the towbar The LR Dealer has now resolved the issue with the car It was a great comfort for me having the continued support of Wayne and his team throughout this process specifically given that the problem wasn t related to their work
C

Excellent Great Customer Service

Contacted Trailer Trek for a quote to fit a Towbar and supply a Cycle Carrier for my Nissan Juke Customer Service is excellent so I booked my Car in Nick the Technician who fitted it for me was also excellent and great to deal with as he took the time to explain what was being done and carried out the work to a very High Standard I would Strongly Recommend to use and purchase from Trailer Trek
C

Absolutely impeccable service

Trailer Trek have just fitted a removable tow hitch to my Land Rover Defender PHEV Their engineer turned up on time and conducted himself in a very friendly and professional manner Upon completion I was given a full demonstration of the removable hitch and was left with full operating instructions The design and quality of the hitch is exceptional and it is virtually invisible when not in use Having contacted several tow bar specialists Trailer Trek were excellent communicators and head and shoulders above their competitors
C

Great all round service

From initial enquiry to installation the service has been brilliant Clear expert advice on what was possible and what best met my requirements Fitting was at my home at my convenience with polite and knowledgeable staff Couldn t ask for more

About Trailertrek

Our tow bar fitting is based around our Mobile towbar fitting service meaning our mobile towbar fitters call to you

United States

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Frequently Asked Questions

Trailertrek Towbars Ltd provides a mobile towbar fitting service across the Midlands, supplying and fitting towbars for domestic and commercial vehicles, fitting aftermarket accessories (parking/reversing sensors, roof racks, roof boxes, cycle carriers), towbar electrics, motor mover fitting, and shadow immobiliser installation. They also offer guidance on towing laws, maximum towing weights, and trailer loading.

Trailertrek Towbars covers cities and towns across the Midlands, including Coventry, Birmingham, Nottingham, Leicester, Derby, Ashby de la Zouch, Bakewell, Bedworth, Bristol, Bromsgrove, Burton, Cheltenham, Coalville, Corby, Daventry, Dudley, Gloucester, Grantham, Halesowen, Hinckley, Kenilworth, Kettering, Kidderminster, Leek, Leicester, Lichfield, Loughborough, Luton, Mansfield, Market Harborough, Matlock, Milton Keynes, Newark-on-Trent, Northampton, Nottingham, Nuneaton, Oakham, Oldbury, Peterborough, Redditch, Ripley, Royal Leamington Spa, Rugby, Shrewsbury, Sleaford, Smethwick, Solihull, Stafford, Stoke-on-Trent, Stourbridge, Stourport-on-Severn, Stratford-upon-Avon, Sutton Coldfield, Telford, Tewkesbury, Walsall, Warwick, Wellingborough, West Bromwich, Wiltshire, Wolverhampton, and Worcester.

Trailertrek Towbars offers a 12-month guarantee on all workmanship for towbar fitting and similar work.

Trailertrek Towbars employs their own fitters directly and does not use third-party subcontractors.

Trailertrek Towbars fits towbars for both domestic and commercial vehicles, including cars, motorhomes, and fleet vehicles.

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About Trailertrek

Mobile Towbar Fitting Service Across the Midlands

Trailertrek Towbars Ltdoperates as TrailerTREK Towbars, a specialist in mobile towbar fitting based in the Midlands. The company provides a mobile towbar fitting service where trained fitters travel to the customer’s home or workplace. The service covers cities and towns across the Midlands, including Coventry, Birmingham, Nottingham, Leicester, Derby, and surrounding areas. Trailertrek Towbars Ltd is a trading style of TrailerTREK Ltd, registered in the UK with company number 07862684 and VAT number 144536612.

The business focuses on delivering a straightforward, professional towing equipment installation experience. Their mobile fitters are directly employed by the company, and they do not use third-party subcontractors. With a team possessing over 35 years of combined tow bar fitting experience, the company states it offers consistent, friendly, and professional service from initial enquiry through to completion. In-house support is available at their facility in the Midlands.

Towbar Fitting Process and Vehicle Coverage

Trailertrek Towbars supplies towbars from major manufacturers and fits towbars for both domestic and commercial vehicles. Their services include car towbars, motorhome towbars, and fleet vehicle fitting for commercial clients. They also fit aftermarket accessories such as parking and reversing sensors, roof racks, roof boxes, and cycle carriers. The company states it uses dedicated or vehicle-specific electrical systems where applicable and offers a 12-month guarantee on all workmanship.

Additional Services and Customer Support

Other listed services include towbar electrics, motor mover fitting, and shadow immobiliser installation. The company provides guidance on topics such as towing laws, maximum towing weights, and how to load a trailer through its information channels. Customers can contact Trailertrek Towbars by phone at 0330 1133 977 or 07938 960 725 to receive a quote or book an appointment. The business states it operates Monday to Friday from 8:30am to 6:00pm, with limited Saturday and Sunday hours, and closed on bank holidays except for limited hours.