Travel-inn-apartments Reviews

NEVER BOOK WITH TRAVEL INN APARTMENTS BUDAPEST

To begin with I would like to strongly recommend all of you guys to STAY AWAY from Travel Inn Apartments Budapest that is promoted in GO budapest-hotels travel-inn-apartments go-budapest-hotels com Please do not sacrifice your time in Budapest by book this apartment because they will make you end up with a super bad mood like we faced We WERE OFFERED TO STAY IN A COMPLETELY DIFFERENT APARTMENT OF WHERE WE SHOULD HAVE STAYED RIGHT AFTER WE ARRIVED IN BUDAPEST NOT EVEN H-1 Aamer is the hotel manager who obviously needs a training of HOW TO TALK TO THE CUSTOMER IN A PROPER MANNER told us there was a problem with the water or smt and we were offered 2 different apartments He said we either could choose the location in Buda and he DID NOT MENTION IT IS UP IN THE HILLS or in Pest We were leaving with no option other than refund We do not know about Budapest so we chose the option in Buda that he gave us and by the way we needed to climb as high as Buda castle not forget to mention the apartment itself is so old and dirty also has no lift and we stayed in the highest floor The moment we complained to him he kept interrupting us yelling to us and he really do not know how to speak properly to people He was bullshitting a lot and did not admit his mistake that he changed our place to stay He did not apologize at all If I did something wrong I apologize that s what he said sounds so rude is it This is THE WORST CUSTOMER SUPPORT WE HAVE EVER ENCOUNTERED IN OUR LIFE Oh ya about the payment He asked us to cancel this booking on the website to avoid extra fees but it sounded like he actually practicing a SCAM in here