Trueplay Reviews

TruePlay.digital

trueplay.digital
3.51
75 reviews
Great Rating
Based on 75 user experiences

Rated 3.51 out of 5 by 75 Happy Customers

38.7%
26.7%
8%
0%
26.7%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 75 reviews

Reviews highlight consistently excellent customer service and prompt issue resolution from Trueplay. Many customers express satisfaction with helpful, professional, and quick support from specific staff members. A significant number of negative reviews describe the service as a scam, citing unauthorized subscriptions and difficulty obtaining refunds. Positive experiences are frequently linked to effective problem solving and clear communication. The contrast between praised support and alleged scam practices is a recurring theme.

What customers love
  • Excellent customer service
  • Prompt problem resolution
  • Helpful staff
  • Quick response
  • Professional support
Common concerns
  • Unauthorized subscriptions
  • Scam accusations
  • Refund issues
  • Misleading sign-up
  • Aggressive billing

Last updated 1 month ago

J

I pay for a special from Temu online shop It shows on my bank account but Temu shop know of nothing There is not such a special at there online shopping platforms

I see a special from Temu onlineshopping I respond to it and pay my R38 fee just to find out from Temu there isn t such a special with them
M

Do not give them your credit card data

Do not give them your credit card data theyll continue taking money from your bank account
M

We would like to cancel our subscription thank you

We would like to cancel our subscription please thank you we don t know how we connected to this site we ve canceled our credit card and opened a new one and money is still been deducted into true play digital
V

True play digital is good in resolving issues

True play digital is good that responded to my concern and refunded my money on time as I wont be able to use it
S

Conned me in to signing up for a paid

I tried to buy a car part off a facebook advertisement but was Conned into signing up for a paid service i didn t know about i had to have my card cancelled to stop them stealing money off me AVOID AT ALL COSTS
B

This is basically Fraud

This is basically Fraud I found money deducted from my account to subsribe in this website and i had nothing to do with that And when i ask them for my money back they say they don t do refunds This is unacceptable
S

I tried to buy something online but it

I tried to buy something online but it kept asking me to approve payment so i cancelled it as was to wary but now it s saying i have a subscription and will take 48 30 in 3 days i have tried to cancel but don t know what is happening beware this is a Scam AVOID
S

Absolute scam - DON T get fooled by the positive reviews which they are obtaining by promising refunds of the fraudulent charges

Absolute scamGot redirected to their website via a totally unrelated fake web page the already populat selling suitcases scam on facebook and they tried to lock me into a recurring subscription for an inexistent service I only got out of if through chargeback with my bankFurthermore they are trying to buy themselves good reviews here by tricking people that they ll refund the lost money if they modify their negative reviews on TrustPilot I am in the privileged position not to have lost a lot of money but I know there are people who did so take the positive reviews with a grain of salt
N

This is a scam and it has happened to

This is a scam and it has happened to me also I thought I was buying a laptop tray online and they have taken my card details and trueplay digital keep taking payments out of my account each day
C

Lying scamming company

Lying scamming company they have assured me 3 times no more money will be taken and full refund has been issued yet they keep taking money and no refunds at all They even forced me to leave a fake review last time then they would process my refund They have taken more money today and I still don t even know what the company even offeres

About Trueplay

We bring unique cooking experiences to your kitchen. Delicious new recipes and inspiring videos to achieve restaurant-quality dishes in the comfort of your own home.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Gamegenius
3.75 (61) · gamegenius.club
2
Myrecipearea
4.04 (48) · myrecipearea.com