F
Fatimaitegalu Peifaga
Service was pretty good
Perfect perfect
AI Review Summary
Based on 75 reviews
Reviews highlight consistently excellent customer service and prompt issue resolution from Trueplay. Many customers express satisfaction with helpful, professional, and quick support from specific staff members. A significant number of negative reviews describe the service as a scam, citing unauthorized subscriptions and difficulty obtaining refunds. Positive experiences are frequently linked to effective problem solving and clear communication. The contrast between praised support and alleged scam practices is a recurring theme.
What customers love
- Excellent customer service
- Prompt problem resolution
- Helpful staff
- Quick response
- Professional support
Common concerns
- Unauthorized subscriptions
- Scam accusations
- Refund issues
- Misleading sign-up
- Aggressive billing
Last updated 4 days ago
N
Nadia Higgins
Thanks for service
Bob was very helpful and co-operative excellent service
H
Hayley
Thank you Daisy for your help
Service was pretty good thank you
L
Laurentiu Teodor
elsa reached out to assist i like it
Thank you Daisy foe your help
C
customer
Excellent service
elsa reached out to assist i like it it wass very good and nice
J
Joseph Bartolo
Prompt help
Excellent service very helpful and professional and will recommend ongoing
I
Ivy Villar
Well done
Kenny was really helpful and quick
V
Vijeta Chaturvedi
Vijeta
they accompany clients good thanks
N
NTEBALENG SELINAH MPHANYA
The company loyalty is 100 and it s also professional to it s customers
Hi thank you for the assistance and looking for the refund
L
L Swartz
Thank you for your assistance
Thank you for your assistance