AI Review Summary
Based on 139 reviews
The majority of reviews for Tts-group are positive, with customers praising product quality, helpful staff, and fast delivery. However, a substantial number of negative reviews highlight very poor customer service, frequent delivery delays, and issues with orders not being fulfilled or processed correctly. This indicates inconsistent performance between positive experiences and significant operational problems.
What customers love
- Great product quality
- Easy ordering
- Good range
Common concerns
- Faulty items
- Discontinued items
- Expensive pricing
Last updated 5 days ago
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tracey parker
Easy ordering and delivery was very quick Happy with my purchase and the quality of products is excellent Highly recommend Will be using this company again
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Kimberley Watson
Look great quality the kids at stay and
Look great quality the kids at stay and play love them they also work well in our tent
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Sharon Snow
The play food was realistic and the
The play food was realistic and the children have loved playing with it so far
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Carole Cooke
Easy to order
Easy to order regular emails on delivery day and time Invoice came through and easy to make payment
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Tania Hawkins
Fantastic product kitchen oven and
Fantastic product kitchen oven and Hob very well made and easy to put together Fast delivery within 3 days
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Angela Ward
Fantastic customer service
I bought some items for my grandsons first Christmas I work in a send school so know TTS products are worth every penny One of the items has a fault I emailed at 8am to get a phone call offering a refund less than an hour later Fantastic items and fantastic customer service I will continue to buy from them
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lucy Garwood
Great service great products
Great service prompt delivery we ve been using TTS for a number of years Great products
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Timothy Ball
Good service
Good serviceThe website was easy to use there was a lot of communication confirming the order its dispatch and the order arrived within 2 days of my ordering it
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customer
Brilliant light kit for my sensory tent
I ordered a light kit for my sensory tent a lovely selection of houses trees and people that are rechargeable robust and colourful The children in my setting are 3 to 4 year old s and they love these light up toys they are easy for the children to turn on and off supporting their technological learning The items arrived a few days after I placed my order they were well packaged in a strong cardboard box which has given our children lots of enjoyment too All the charging cables are included when fully charged the toys last us all day I would recommend these items