Twinkl Reviews

twinkl.co.uk
3.00
117 reviews
Average Rating
Based on 117 user experiences

Rated 3.00 out of 5 by 117 Happy Customers

50.4%
16.2%
6%
9.4%
17.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
A

Topic and resource advice from Twinkl

I approached the team at Twinkl for support with an upcoming Geography topic asking for resources on data collection I was passed to Louise from the Resource Creation Team The support I received about my request for subject specific resource advice was excellent Louise and the team went above and beyond to think about my request and give suitable ideas and resources that could be used The suggestions were very useful and the response was brilliant Thank you Amanda
R

Amazing Customer Service

Alison Catherine have been wonderful in helping me with my query Happily going out of their way in order to customise a resource for me Love your resources Keep up the awesome work Twinkl You are my go to often
S

I called the helpline to find out about

I called the helpline to find out about billing and the person was above and beyond helpful She made sure that we had the right level of membership and were able to access it in a better way Without going in to details I wasn t even very clear when I first called but she managed to sort everything out was diligent about security which is expected but still notable and helped me identify the options available She was informed about twinkl and home ed and I had to stop several times to tend to my family but she didn t miss a beat Thank you for taking another load off my plate
C

Great service very helpful

Great service very helpful
L

I ve got nothing much positive words to

I ve got nothing much positive words to say about the customer support team at Twinkl The team handled my concern with empathy care and efficiency I felt listened to and valued as a customer Huge thanks
S

Quick and friendly support offered

Quick and friendly support offered within a very short space of time to help with a problem I was having with my membership This was despite the fact that it was a Sunday and I wasn t expecting an immediate response Thank you so much
D

THANK YOU TWINKL

Thank you TWINKL you never cease to amaze our kids with all the resources Of recent we encountered a stop block with the internet having very little information on the Llama and it s life cycle after reaching out to Twinkl we were gladly assisted with the most useful amd enlightening rescource Thank you TWINKL
A

Great customer service

Twinkl has an incredibly diverse collection of worksheets and similar material It s easy to browse and intuitive to work with I had an excellent experience with customer service too There was a problem with my membership and they were very accomodating when they didn t have to be Totally recommend
F

Ultimate package a must have

Called Twinkl to check on my subscription They were extremely helpful and efficient in resolving my issues I am now able to use their great AI Hub tools Just fabulous this site is a true life saver Thanks to all at the Twinkl team
M

Twinkl is amazing

Twinkl is the best It has everything I need for homeschooling and they recently made another resource that I requested Thank you so much Twinkl Team

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