


Based on authentic user experiences
Chris Bannon
6731 reviews
N/A
11 months ago
Don t have anything to do with this
Don t have anything to do with this company what so ever
Dennis Brewer
6731 reviews
N/A
11 months ago
Zero stars
Zero stars My father and sister in law bought an electric wheelchair for my mother in law who had been in hospital for an extended period over Christmas Anticipating her return home to a one bedroom flat assisted living they misjudged the size needed On taking the chair back to the store in Wroughton we were confronted with a terse lady who would not consider exchanging the chair instead pointing out the possibility of lifting the arms That s all well and good but mother in law has to use a sling to move from her bed She s immobile now Realizing we wouldn t get full price back for the chair we thought it would at least be reasonable offer as we do require a chair to push her about in A wider model The electric chair has never been used My Son was offered 500 pound on a 2600 pound chair And then we were offered 100 pounds off of a chair we found the same chair on line for 200 pounds less Unbelievable These people are the worst shisters ever Avoid at all cost These are the most vulnerable people among us They have taken advantage
Richard Minchin
6731 reviews
N/A
11 months ago
Warning to any one who is thinking
Warning to any one who is thinkingOf having dealings with this company REMEBER THE OLD OLD SAYING BUYER BEWAREOne the have your hard earned cash YOU ARE DROPPED LIKE HOT POTATOESNOT ONLY WAS I OVER CHARGED THE SCOOTER WAS DELIVEREDWITH FLAT BATTERIES TRIED TO CONTACT THEM SEVERAL TIMESIT WOULD BE EASIER TO CONTACT FORT KNOX GOLDRESERVE S U S ATO GET THROU THERE PRESSONE FOR THIS N TWO FOR THATI SENT THEM A RECORDED THREATENING LETTERWHICH I ASSUME THEY WERE TOO RUDE TO EVEN BOTHER ANSWERING R J MINCHIN LINCOLNSHIRE febuary 22 And i m still waiting
Sevka
6731 reviews
N/A
11 months ago
Very poor service
Ordered a wheelchair for my partner wasn t listed as out of stock Few days later a refund was issued saying out of stock No communication or apology just an email saying I ve been refunded The wheelchair is also still listed on the website as in stock so yeah I m not Impressed
Karen Perkins
6731 reviews
N/A
11 months ago
Beware if repairs needed after purchase
Purchased a Rehasense Space LX rollator in October 23 in February 24 the brakes became loose and were not releasing properly on one side Phoned U K Mobility store who stated it was a back to base warranty this meant we had to either take it to their shop or pay ourselves to have it delivered Their shop is the other side of the country from us and delivery would have been too costly so we had to pay a local company to repair it for us I wish I had read the small print more carefully but would like to ensure others are aware of the problems in after sales service
MAA LSB - Potty Pilots
6731 reviews
N/A
11 months ago
Buyers beware
Photo of person using a hoist is NOT of what they ship PLUS They claim to be out of stock while still showing in stock showed 3 in stock when I ordered 8 20 am yesterday still showing 2 in stock today they claim they shipped 14 to a care home yesterday morning I say nonsense WORSE They said they have refunded me BUT HAVE NOT WORSE They are now harrassing me via my sales listings on the likes of eBayWORSE They know I have MND as you declare your illness when you order to get a VAT free figure yet they treat me and others like this It shows they have no sympathy empathy professionalism or consideration I would never ever have bought from people like this if I knew
Helen McHugh
6731 reviews
N/A
11 months ago
Goods not received
Ordered goods online 12Oct2024 Still have not received shipment 05Nov2024 Have emailed them several times I ve tried ringing them with no success Would never order from them again
Gavin Lear
6731 reviews
N/A
11 months ago
Great Service
Great Service Ordered a chair arrived promtly and at a great price
CRILLA
6731 reviews
N/A
11 months ago
Fast efficient service and resident
Fast efficient service and resident extremely happy with her new bed
MICHAEL DONNELLY
6731 reviews
N/A
11 months ago
Have purchased various items for my
Have purchased various items for my mother and have had excellent 5 star service every time