Ukmobilitystore Reviews

Warning to any one who is thinking

Warning to any one who is thinkingOf having dealings with this company REMEBER THE OLD OLD SAYING BUYER BEWAREOne the have your hard earned cash YOU ARE DROPPED LIKE HOT POTATOESNOT ONLY WAS I OVER CHARGED THE SCOOTER WAS DELIVEREDWITH FLAT BATTERIES TRIED TO CONTACT THEM SEVERAL TIMESIT WOULD BE EASIER TO CONTACT FORT KNOX GOLDRESERVE S U S ATO GET THROU THERE PRESSONE FOR THIS N TWO FOR THATI SENT THEM A RECORDED THREATENING LETTERWHICH I ASSUME THEY WERE TOO RUDE TO EVEN BOTHER ANSWERING R J MINCHIN LINCOLNSHIRE febuary 22 And i m still waiting

Very poor service

Ordered a wheelchair for my partner wasn t listed as out of stock Few days later a refund was issued saying out of stock No communication or apology just an email saying I ve been refunded The wheelchair is also still listed on the website as in stock so yeah I m not Impressed

Beware if repairs needed after purchase

Purchased a Rehasense Space LX rollator in October 23 in February 24 the brakes became loose and were not releasing properly on one side Phoned U K Mobility store who stated it was a back to base warranty this meant we had to either take it to their shop or pay ourselves to have it delivered Their shop is the other side of the country from us and delivery would have been too costly so we had to pay a local company to repair it for us I wish I had read the small print more carefully but would like to ensure others are aware of the problems in after sales service

Buyers beware

Photo of person using a hoist is NOT of what they ship PLUS They claim to be out of stock while still showing in stock showed 3 in stock when I ordered 8 20 am yesterday still showing 2 in stock today they claim they shipped 14 to a care home yesterday morning I say nonsense WORSE They said they have refunded me BUT HAVE NOT WORSE They are now harrassing me via my sales listings on the likes of eBayWORSE They know I have MND as you declare your illness when you order to get a VAT free figure yet they treat me and others like this It shows they have no sympathy empathy professionalism or consideration I would never ever have bought from people like this if I knew

Goods not received

Ordered goods online 12Oct2024 Still have not received shipment 05Nov2024 Have emailed them several times I ve tried ringing them with no success Would never order from them again

Great Service

Great Service Ordered a chair arrived promtly and at a great price

Fast efficient service and resident

Fast efficient service and resident extremely happy with her new bed

Have purchased various items for my

Have purchased various items for my mother and have had excellent 5 star service every time