Urbanoutfitters Reviews

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urbanoutfitters.co.uk

3.56

139 reviews

Great Rating

Based on 139 user experiences

Mr W

2 years ago

Next time I shall avoid peak-time

Liked the styling of the store It was a busy time and I found the atmosphere chaotic especially at the fitting room The staff looked cool but seemed bored - except the member of staff on the till who gave excellent customer service

Jane Powell

2 years ago

My daughter was thrilled with the

My daughter was thrilled with the choice only problem seemed to be the staff don t get different sizes for you and the comment was we don t offer personal shopper service Sorry I might be old but getting a different size when unlike M S there are loads of staff doesn t cut it with me

Mrs E

2 years ago

Where is the cashier

Marble Arch branch No clear indications where the cashier is 6 7 sales assistants just standing where I was looking to pay It was very quiet in the shop Just shows how much they don t care

customer

2 years ago

It took 1 Week to arrive eventhough it

It took 1 Week to arrive eventhough it was supposed to arrive in between 3-5 days

customer

2 years ago

Staff must always be nice to costumers who did Notting wrong

Most staff is realy realy nice but not evryone I got realy exited to buy something but the cashier destroyed my mood he did not have any patiens and was verry annoyed for whayever reason he handeld me realy fast so if you could make sure that your staff is nice it would make my shopping expirience much more fun Thank you This is not to be mean only to help making youre store more and more fun to shop in

Sandy

2 years ago

They need to use a different delivery company

I love Urban Outfitters I ordered 2 items for a friend s birthday and they were delivered separately One was delivered and left in the safe place but the other never made it The driver apparently tried 3 times Not sure how one driver can deliver but others have trouble Unfortunately won t be buying from them again because of Evri delivery company who I have had troubles with before with different addresses

customer

2 years ago

Onlineshop does not work really well

Onlineshop does not work really well Technical and user experience should be advanced urgently

customer

2 years ago

Cancellation of order not possible

Was not able to cancel the order within 30 minutes although the shipping took 10 days Trying to find the return label on the website for 15 minutes always sent in circles Very disappointed Never again

Luna

2 years ago

Cute clothes but a bit overprised

Really nice clothes but a bit too overpriced would like to see some cheaper alternatives more offers

customer

2 years ago

The payment process is a complete

The payment process is a complete disaster It s not working properly with European adresses and paypal

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Urbanoutfitters Reviews

Rated 3.56 out of 5 by 139 Happy Customers

Next time I shall avoid peak-time

My daughter was thrilled with the

Where is the cashier

It took 1 Week to arrive eventhough it

Staff must always be nice to costumers who did Notting wrong

They need to use a different delivery company

Onlineshop does not work really well

Cancellation of order not possible

Cute clothes but a bit overprised

The payment process is a complete

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